Brilliance Honda of Crystal Lake

Our sales person, Evan was very friendly and knowledgeable. Easy to talk to. It did take a long time between finishing with Evan and getting into to finish everything with Vince. That could do w knowledgeable. Easy to talk to. It did take a long time between finishing with Evan and getting into to finish everything with Vince. That could do with some improvement. More

This has always been my go to dealership. Evan my sales person was very. Nice and not pushy. The maintenance dept is always helpful nice guys explain what is going on well. Evan my sales person was very. Nice and not pushy. The maintenance dept is always helpful nice guys explain what is going on well. More

Great customer service, no pressure, very knowledgeable & friendly, very mindful of our time. Overall great experience. friendly, very mindful of our time. Overall great experience. More

The overall experience was very nice. Robert was very easy to work with. I would definitely recommend brilliant Honda for anyone looking to buy a car Robert was very easy to work with. I would definitely recommend brilliant Honda for anyone looking to buy a car More

The dealership is amazing. My family and I have bought multiple vehicles from Brilliance. Their sales, finance and service teams are honest, helpful and I have and will continu My family and I have bought multiple vehicles from Brilliance. Their sales, finance and service teams are honest, helpful and I have and will continue to refer my friends and family members. Robert was my latest sales representative and he exceeded my expectations. More

The service was good because the seller kept us informed of the entire process all the time. of the entire process all the time. More

The best car dealership in McHenry County! Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. Here we go again: just purchased another car from Brilliance Honda! I have been with them for over 23 years now and they never have disappointed me. Their service department is immpecable! Joe and Shaun and Ted just a few of the trustworthy customer service reps I have been helped by over the years. Their knowledge has always helped us with all our car needs. I recommend their service as they are like family. Now the sales department: I just bought my latest car yesterday. Thomas Keefe was my agent and he helped us all the way. I want to thank him and Jon at the manager desk for making our buying experience such a wonderful Christmas memory. Darrel Herbert has been very efficient and helpful with the final process at closing and in couple of hours we were on our way happy with the trade and wonderful car we purchased. Brilliance Honda is a excellent solid dealership. There is a strong reason I have been with them for 23 years now and I will never switch. There is nothing like a business relationship built on trust, integrity, experience and long history. Thank you Brilliance! You live up to your name! Merry Christmas! More

Brilliance Honda is a very good dealership everyone there has a genuine concern about the customer. My salesman Thomas keefe was excellent and made the purchasing a vehicle enjoyable. The finance manager was has a genuine concern about the customer. My salesman Thomas keefe was excellent and made the purchasing a vehicle enjoyable. The finance manager was also excellent.. More