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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,381 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,381 reviews

May 30, 2011

We had an awesome experience dealing with Max Ring on the handling of getting us in the vehicle that we needed. We would highly recommend anyone that wants to get into a Honda to come to this dealership. T More

by WilliamGee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ring
May 26, 2011

Everything about our car buying experience was excellent. This was our first time purchasing a car from Brilliance Honda and it was a great experience. They were on top of their game, were very helpful, unde More

by Angelahernandez31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ring
May 23, 2011

I was recommended Max from my father-in-law as he had dealt with him in the past. I called in advance and talked about what I was looking for. I arrived at Brilliance and everything was set to go, car More

by bjjohn29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ring
May 23, 2011

Lazy, didn't give good information or a good deal. Expensive compared to other dealerships. Not friendly at all. Brilliance Honda is not all it's cracked up to be. Look around, there are better dealer More

by landrew
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
An incompetent one
May 22, 2011

I provided the above ratings for the following reasons: I found the experience as a whole to be low-pressure and business-like. I came to the dealer without an appointment on Thursday, May 19th and met with More

by gduhamel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
May 19, 2011

This dealership had a good atmoshpher from the moment i talked to them on the phone. We set something up right away where i could come in and test drive which happened to be the day i purchased. Dealersh More

by cwashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ring
May 05, 2011

It was a pleasure talking to and dealing with Mr. Herbert. He answered our questions directly and honestly and in a professional manner. We felt he was more than fair in our purchase. The Service Dep More

by wwhit5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
May 04, 2011

I purchased a new 2011 Honda CR-V. Darrell Herbert was the sales associate that helped me. Darrell was highly professional, friendly, and very well prepared to make my buying experience great. His produ More

by Bmix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
April 29, 2011

Darrell was a pleasure to work with. He definitely took the time to listen, and make sure I was happy with my decision. I would definitely recommend Brilliance to anyone who is looking to purchase a new ve More

by erinnm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
April 28, 2011

We drove 4 hours to buy our car from Brilliance Honda and would do it again in a heartbeat. We were given a fair price and were given red carpet service by the sales representative and the dealership! We w More

by svetter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Ring
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