Brilliance Honda of Crystal Lake

Great experience with max. Would definitely recommend this dealership and salesman to others. Had some aftermarket work done also and they were excellent also. I would buy again from Brilliance. this dealership and salesman to others. Had some aftermarket work done also and they were excellent also. I would buy again from Brilliance. More

Overall a great experience. Very painless and quick. I got a good price online for comparison purposes that I used to track inventory on the webiste and tie to the model and color that I wanted. Very easy got a good price online for comparison purposes that I used to track inventory on the webiste and tie to the model and color that I wanted. Very easy process to pick what I wanted. More

This was a very good experience in buying a used car. I This was a very good experience in buying a used car. I was nervous about buying a car but Max was very good at putting me and my wife at ease. He ne This was a very good experience in buying a used car. I was nervous about buying a car but Max was very good at putting me and my wife at ease. He never pressured us and made me feel comfortable, really! He knew when to give us time to talk to each other and made the over all experience great. I wish all car buying trips were this easy. I traveled 75 miles and was not disappointed. I got a great car at a good price from a good dealer. Well worth the trip! More

The reason why I gave Darrell Herbert this review was because he was incredibly friendly, informative, and knowledgeable of the vehicle(s) I was interested in. He assisted in helping me find the perfect because he was incredibly friendly, informative, and knowledgeable of the vehicle(s) I was interested in. He assisted in helping me find the perfect vehicle for me and wasn't pushy or difficult to talk to. More

We first come to Brilliace Honda of Crystal Lake two years ago,after few hours we drove away in a brand new Honda crv. Since that we meet a lot of satisfied customers including us, just two weeks ago, a years ago,after few hours we drove away in a brand new Honda crv. Since that we meet a lot of satisfied customers including us, just two weeks ago, after some misfortune on our part, with overall experience at this dealership, we come back and replaced it, the value, rating of this car is amazing. Thank you all that help us More

I got my new Honda crv 2013 from this dealer and I feel good about the comfort and satisfaction in every part of it.I would definitely recommend this dealer except that I didnt get my Honda key chain from good about the comfort and satisfaction in every part of it.I would definitely recommend this dealer except that I didnt get my Honda key chain from max:) More

Had a wonderful experience there as a first time new car buyer. Great staff, professional, clean location, quick and friendly service. I look foward to seeing what Honda has to offer. buyer. Great staff, professional, clean location, quick and friendly service. I look foward to seeing what Honda has to offer. More

I have bought 3 cars so far from Brilliance and every time the new sales experience was great. I have had 2 casrs completely serviced there with great results. The latest car will go there as well.. time the new sales experience was great. I have had 2 casrs completely serviced there with great results. The latest car will go there as well.. More

Thank you for everyone's specialized work on getting me my New 2013 CRV! I really didn't think it was going to be possible. my New 2013 CRV! I really didn't think it was going to be possible. More

Everyone at the dealer was quite friendly and willing to tend to every need; they even offered to help me out by applying the body side moldings I had purchased (and was planning on applying myself). Howeve tend to every need; they even offered to help me out by applying the body side moldings I had purchased (and was planning on applying myself). However, I gave their customer service aspect a 4 only because I felt like I was being tossed from salesperson to salesperson (first dealt with the online salesperson to get a quote and work out the initial price, then transferred to Darrell who worked with me in person, he was late when I arrived to sign papers, etc., so I was then helped by the manager). Overall, this was not a big deal, but I was hoping to secure more of a relationship with the actual person who was receiving the commission on the purchase of this vehicle. More