Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Eva and the whole team made it very smooth for us when buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another c buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another car from them in the future! The best dealership! Good deals and good people! Highly recommended! Thank you Eva and the whole Brilliance Honda of Crystal Lake team! More
I can't express enough on how satisfied we are with our latest purchase. What a wonderful surprise to work with Eva again who sold us our last Honda that we purchased over 22 years ago. My wife and I alway latest purchase. What a wonderful surprise to work with Eva again who sold us our last Honda that we purchased over 22 years ago. My wife and I always remembered Eva as being so delightful to work with and nothing has changed in all these years. Straight forward in working with me with our Trade and getting my wife her new vehicle. Eva respected our time and made the process so easy and quick. Vince finished the process with us and this to was a pleasent experience. We have bought many vehicles in the last couple decades and I can say the best were both at this Honda dealership. If I ever meet the owner I would tell him that he has an excellent team and should be very proud. Thanks Again. More
This was a good car shopping experience in which I came away k owing I had received a reasonable, good deal. away k owing I had received a reasonable, good deal. More
Sam was quite the salesman. Such a polite , likeable young man and really knew his stuff . He really listened to what I wanted and worked within my budget. Darrell in Finance wa Such a polite , likeable young man and really knew his stuff . He really listened to what I wanted and worked within my budget. Darrell in Finance was also amazing! He was so calming and soft spoken and got me the perfect rate . We had an amazing 1 st experience at Brilliance Honda all around and will definitely be back . More
this is my fourth Honda my third CRV Brilliance Honda is a very good dealership friendly whenever I buy my Hondas it’s brilliant a very good dealership friendly whenever I buy my Hondas it’s brilliant More
A recent repair of an Odyssey was over $1200. 00. A bit expensive but the bad kicker was that for water I would have to buy bottled water or use a cup to get filtered tap water. Which I couldn’t 00. A bit expensive but the bad kicker was that for water I would have to buy bottled water or use a cup to get filtered tap water. Which I couldn’t find. Really buy bottled water after spending over 1K??? I doubt my new car I am looking for will not be from this dealership More
From the time I stepped on the lot, every employee I encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind a encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind and really worked his magic to make sure I could afford the car. He was patient and very calm. The process took a while but was worth it in the end. More
The dealership is very nest and clean, the woman at the front desk was pleasant and i did not feel pressured front desk was pleasant and i did not feel pressured More
I just purchased my 6th Honda from Brilliance. I have had the same salesperson, Evan, for all 6 visits. Needless to say, I trust Brilliance both for their help when purchasing a car that meets my I have had the same salesperson, Evan, for all 6 visits. Needless to say, I trust Brilliance both for their help when purchasing a car that meets my needs. The Service Department is great too. More
Domingo and John made my experience great. They took their time and answered all of the questions that I had about the different cars. I never felt pressured to make a decision or be pushed to They took their time and answered all of the questions that I had about the different cars. I never felt pressured to make a decision or be pushed to do anything which made the whole process that much easier. They worked with me on my trade and made the decision easy on purchasing the new car. I would definitely buy another car from Domingo in the future! More