Brighton Motors

We bought A 2021 Ford Explorer from this dealer about one month ago. It was good and alright for like 3 days. Then the check engine light came on. Well for A car that we paid 20k for. That's A problem!!!! month ago. It was good and alright for like 3 days. Then the check engine light came on. Well for A car that we paid 20k for. That's A problem!!!! So I got my code reader and read the codes. Evap stuff oh well. But not right. I was like that's sus. I looked at the clear distance. Aka distance since someone reset the computer. If you did the math the computer was cleared one or so miles before they photographed the car. Alright. Sus!!! Ok so we call them. They say they did work to warrant clearing the computer. But could not provide A work order or receipt. They claimed they put thousands into it. So today I go in to work everything out. Tell them everything that was said above. The salesperson said the owner before them cleared the codes! Well that changes the claim. So in conclusion these people are liars. And you should never buy A car from this dealer or there partner dealers. Stay far away. And even if this does get righted. This review stands. By then it will have taken over A month and A bad review to fix this. So this review stands no matter what. Thank you for reading about our experience. More

Awful experience. Didn't do anything they said they would i.e. clean car, replace a wiper blade, gave us car with empty gas tank This is why used car dealers are vi Didn't do anything they said they would i.e. clean car, replace a wiper blade, gave us car with empty gas tank This is why used car dealers are viewed poorly. Will never recommend them. Filing a complaint with BBB AND DMV. Salesperson more concerned about getting his lunch. Told us they weren't making any money that's why finance office wasn't doing our paperwork. Horrible experience. Asked for warranty. Too close to closing time for them to include it in the transaction. More

William never followed up with me in the oil change or lack there of. He also never followed up on cutting a second key. I bought a 2018 Lexus Rx 350 that I was told had no issues and the oil change light lack there of. He also never followed up on cutting a second key. I bought a 2018 Lexus Rx 350 that I was told had no issues and the oil change light is on. More

Purchased a 2008 Honda Odyssey from Wixom Motors on 3/29/25. I knew it had issues , as used cars tend to, but Wixom Motors assured me that they would repair the air conditioning and a transmission issu 3/29/25. I knew it had issues , as used cars tend to, but Wixom Motors assured me that they would repair the air conditioning and a transmission issue. I noticed the AC wasn't working on my first test drive. It worked for one day after they worked on it. My mechanic confirmed the failed part was the one they claimed to have replaced. Brought it into Brighton Motors (affiliated with Wixom Motors). After a long wait, they assured me it was repaired but couldn't be tested because it was too cold (55F) out. Never worked. Now they are not returning my calls, and I am looking at a $1500 repair. Long story short, do not trust their service department at all. They keep you coming back and waiting until you give up. More

Please Do Not Purchase Any Vehicle I contacted the dealership today to set up a time to look at this 4runner. I had some concerns with the description of the 4Runner. It was advertised as a 2020 TRD O dealership today to set up a time to look at this 4runner. I had some concerns with the description of the 4Runner. It was advertised as a 2020 TRD Off Road premium. After looking at the vehicle. I conferred with a Toyota rep we concluded it was a Limited Nightshade version and not at all a TRD. The overall vehicle was not in a state that should have been viewed by any customer. It truly looked like it wasn’t prep. Tar and road debris was still covering the body. Discussed my concerns with the salesperson and then manager. The manager was not apologetic of the misrepresentation and was very rude and asked me to leave if I wasn’t purchasing the vehicle. This deceptive attempt to maximize savings on a higher trim level and then telling myself you’re getting the best deal didn’t sit well with me. Typically the difference between a TRD Off Road and Limited is about $2500 for this year. They attempted to show the carfax showing the TRD level and I asked to view the title. The Michigan title only said Toyota 4Runner. Not TRD nor Limited. I’ve purchased 22 vehicles over my lifetime and I’ve never been treated this rudely. More

I liked Bobby. After the initial meeting it was sketchy with William. Felt like they just wanted to make the sale and get rid of me. I was told they would call me After the initial meeting it was sketchy with William. Felt like they just wanted to make the sale and get rid of me. I was told they would call me to set an appointment to fix some issues on the car I bought from them. There was always an excuse why they didn’t call me. Not going through them again. It was a good vehicle but CS skills are needed by some. More

Bobby was great dealing with at Brighton motors, very friendly and willing to hear me out and help me take in my trade to get me into a truck I was interested in. Couldn’t be happier with there great cus friendly and willing to hear me out and help me take in my trade to get me into a truck I was interested in. Couldn’t be happier with there great customer service and quick and easy process to get what I wanted. More

20 days later, lender didn’t get paperwork, license plate and tabs still not done and tabs still not done More

an OK experience overall - car not cleaned or prepped very well at all!! They really need to work on this part!!! very well at all!! They really need to work on this part!!! More

Amir is a wonderful guy, really knows his stuff. He was very respectful and courteous He was very respectful and courteous More