Brighton Ford

I went into Brighton Ford to get a checkup on my car, and they did excellent work. They were very friendly and personable. The service was fast and there was no second guessing on there part. The quotes they they did excellent work. They were very friendly and personable. The service was fast and there was no second guessing on there part. The quotes they gave me seemed very reasonable. I would definately recommend Brighton Ford for any other their services! I will be coming back to Ford for service again. More

My experince was nothing but A+ since the time I decided to buy a vehicle from this dealership. Very professional and friendly. Everyone I worked with made sure that everything from signing of my deal to th to buy a vehicle from this dealership. Very professional and friendly. Everyone I worked with made sure that everything from signing of my deal to the actual delivery was perfect. I would recommend this dealership to all my family and friends. Excellent!!!!!! More

About two years ago after much bad luck with clunkers I went to Brighton Ford for a new car. I ended up buying a used car just off a lease. I go a great price for the car and more importantly I didn’t feel went to Brighton Ford for a new car. I ended up buying a used car just off a lease. I go a great price for the car and more importantly I didn’t feel pressured to buy something I didn’t want. The sales staff was helpful answering questions and making me feel comfortable spending my hard earned money. Being a long distance commuter I needed to feel like I was getting a reliable car and I did. I have never had an issue with my car and I always take it back to get my oil changed and tires rotated. I went to Brighton Ford to buy a car because I have heard of others having great experiences there and I was not disappointed. Brighton Ford not only sells cars but they help the community in many ways. Even in the down economy I saw that they sponsored high school sports teams and continue to raise money for breast cancer. I respect that they give back to the community that gives to them. If you are looking to buy a car I would go here, I recommend them to all my friends and family. More

My wife and I purchased two vehicles from Mr. Niskar just over one year ago. My wife bought a 2007 Mariner and I bought a 2004 F-150. I was ambivilent regarding the purchase of the F-150 as it was being "sol over one year ago. My wife bought a 2007 Mariner and I bought a 2004 F-150. I was ambivilent regarding the purchase of the F-150 as it was being "sold as" with no warranty. I explained my fears to Mr. Niskar and in typical car salesman fashion he told me "we are a reputable dealership" , "if you have any problems come talk to me, we won't leave you hanging". Like a fool I believed him. Since I purchased this truck I have driven 7200 miles. Recently I took it in for service to have the oil changed and my ABS looked at since the light had come on. Come to find out the brakes are shot, multiple sensors are broken and my system is fractured and my fluids are now a nice shade of black. Faced with a repair bill approaching 1000.00 I called Jerry back like he had said. Jerry told me "sorry" and thats it. I know that its my fault for believing him but be warned to anyone out there no matter what they say they just want to close a sale, get a commision, and to hell with the customer. If Jerry had just been honest with me and told me that if I had any problems I would be out of luck, I wouldn't of bought the car. In the end this dealership has cost the Ford brand a loyal customer and I will forever tell everyone I know to avoid them since Mr. Niskar's version of reputable and mine are apparently very different. More

DON'T EVER GO TO THIS DEALERSHIP... THE OWNERS ARE A BUNCH OF SCAMMERS. I WAS ON LOT AND WITNESSED THEM FIRE ON THE SPOT A SEC OFFICER WHO HAD NOTHING TO DO WITH A CAR BEING STOLEN, THEY JUST WANTED SO BUNCH OF SCAMMERS. I WAS ON LOT AND WITNESSED THEM FIRE ON THE SPOT A SEC OFFICER WHO HAD NOTHING TO DO WITH A CAR BEING STOLEN, THEY JUST WANTED SOMEONE TO BLAME. THEY ARE VERY PUSHY WITH SALES, HAVE A ''FAKE'' NICE ATTITUDE. THE CAR PRICES ARE THE HIGHEST AROUND.. I WOULDNT MIND IT SO MUCH IF THEY WEREN'T SO PUSHY WITH SALES. THE OWNERS ARE COMPLETE A-HOLES. I HAD A ONE ON ONE CONVO WITH JERRY THE OWNER OF THE PROPERTY, HE WENT ON AND ON ABOUT WHAT HE HAS AND RAISING THE PRICES, AND LIVING THE GOOD LIFE.. HE'S NOT THE ONLY ONE WITH MONEY, WHAT A JERK. HE JUST WENT ON AND THE WAY HE WAS TALKING WAS LIKE HE WAS LOOKING DOWN ON OTHERS.. I CANT BELIEVE THAT... More

My son bought his first car here this week. He is a college student and has family that work for ford. In his initial email to see what deals they had he mentioned he had an "a" plan which to him was t college student and has family that work for ford. In his initial email to see what deals they had he mentioned he had an "a" plan which to him was the employee discount! The dealer started the deal on Thrusday, he signed the contract on Saturday and went home with his new car..all was good.. Until....Monday. The sales team told him they did not verify the pin for the discount and that he qualified for the "X" which meant he had to bring the car back or give them $800.00 more. They accused us of lying to them. Even though we told them it was the employee plan from his "UNCLE" the whole time. We are not the experts on the ford discounts and according to the Ford website it is the DEALERS responsibilty to verify eligibilty before the sale is completed. The top manager asked us to have the Uncle lie to Ford and state that our son was HIS child to get the A pin. We refuse to do that. It just shows that they are terrible and unethical! I will be sure to tell EVERYONE that this dealer is the worst place to ever go..my son could be your son too... More

Bought 2001 F-250. Was told that a 150 point check had been done and only things that needed to be done was change fluids and brakes whick were done. "Brighton Ford backs every vehicle we sell" I was told been done and only things that needed to be done was change fluids and brakes whick were done. "Brighton Ford backs every vehicle we sell" I was told by Jack Ringwood. Get truck home and I find that the zerk fittings on upper ball joints are so rusted I can't get grease in them, oil had not been changed,truck had not been lubed, one tie rod was so worn I'm surprised I made it home,and I will need brakes and rotors all the way around. Been trying to call Jack and he will not return my calls. In fact nobody from Brighton Ford will return my calls. Will be making a complaint To the BBB. See you boys in court!!!!! STAY AWAY FROM THIS DEALER AND THIS SALESMAN!!!!!!!!!!!!!!!! More

Promised 2nd remote key for car. Eric saw I wasn't happy that there was only one key, and when we were first discussing the car in the lot and I asked about having TWO keys, Eric assured me there were two k that there was only one key, and when we were first discussing the car in the lot and I asked about having TWO keys, Eric assured me there were two keys. Later, in the sales office, Eric could see I was not happy about him now saying there was only one key. I wasn't going to buy the vehicle. So Eric said he'd buy the key for us out of his pocket, and commented how expensive they are, over $200, because he wanted me to be a happy customer. Eric said give him a week because the person who turned the car in was on vacation, and that he'd wait till he talked to the previous owner to see if maybe they still had the other key so he wouldn't have to buy the key. We were patient enough to give him a week. (It probably was a stall tactic). A week came and went and Eric said the previous owner did not have another key for the vehicle. My husband came in to pick up the key Eric said he'd have for us, and it was the cheap type. He lied and said he never agreed to the more expensive key. He also swore at my husband. Very unprofessional. My husband spoke to his sales manager, who of course stood behind him. More

SCAM! Their used car department tries to rope you in long term (63 month) leases. Buyer beware of this place. term (63 month) leases. Buyer beware of this place. More

Came in to look at an F-150 and loved the service that I recieved when I was there. recieved when I was there. More