Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
359 Reviews of Bright Bay Mazda - Service Center
Sort by
Verified Customer
August 18, 2023
Always have had an excellent experience with Bright Bay Mazda, from the original sale to the follow up service. They do any requested service, and present any additional service without any pressure. They Mazda, from the original sale to the follow up service. They do any requested service, and present any additional service without any pressure. They are always glad to answer any questions, or explain anything from the cars' features to any service they can do, or suggest. More
by mikelevey
August 17, 2023
Second time they suckered me into service I didn't need! In order to save on the NYS Inspection I brought my car back to this dealer for service. It has ended up costing me hundreds of dollars in service th In order to save on the NYS Inspection I brought my car back to this dealer for service. It has ended up costing me hundreds of dollars in service that wasn't necessary. I definitely won't be coming back ever again!!! More
by JRGIORDA
Employees Worked With
August 10, 2023
They take my car in right away. The wait was short. They sent me a video clearly explaining everything they've done. It was a painless experience. The wait was short. They sent me a video clearly explaining everything they've done. It was a painless experience. More
by CHRISSAV713
Employees Worked With
Other Employees :
I delt with the mechanics. I don't remember there names.
August 10, 2023
Service is top notch and very professional from scheduling an appointment, during service, and to checkout! Highly recommended! scheduling an appointment, during service, and to checkout! Highly recommended! More
by GHINTEK
August 10, 2023
Had an awesome experience at Bright Bay. Service manager was available when I arrived. the whole checkin experience took about 3 minutes. Technician took a video of my car and explained a Service manager was available when I arrived. the whole checkin experience took about 3 minutes. Technician took a video of my car and explained a few points. Car was ready when promised. More
by Hey Jude
Employees Worked With
Callie C.
August 09, 2023
Love the video inspection and direct communication with the tech who is actually servicing my car. the tech who is actually servicing my car. More
by margiegurwin
Employees Worked With
August 05, 2023
A pleasant experience as usual. My CX5 needed an oil change,the mechanic also performed a tire rotation and took a video of everything.Well satisfied.Every thing was done in a timely My CX5 needed an oil change,the mechanic also performed a tire rotation and took a video of everything.Well satisfied.Every thing was done in a timely matter. More
by VERRAZANO58
Employees Worked With
Callie Curtin
