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Bright Bay Lincoln

Bayshore, NY

Overview
Reviews
Vehicles
4.7
185 Reviews
As a family-owned and operated dealership for more than 55 years, we're committed to serving our community with integrity, dedication, and an exceptional car-buying experience. When you choose us, you're choosing a dealership that values every customer as part of our extended family.
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1174 Sunrise Highway

Bayshore, NY

11706

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Showing 185 reviews

November 23, 2025

Excellent customer service. Made the customer feel appreciated and understood. Definitely would recommend Janice or Darren as service consultants More

by vinayhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice, Darren
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Nov 23, 2025 -

Bright Bay Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2025

The service advices are kind. Any time you go there . Thank you very much.. see you next time More

by GRAHAMHILL0166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
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Nov 23, 2025 -

Bright Bay Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bright Bay Lincoln. We look forward to having you as one of our valued customers for many more years to come!

November 23, 2025

Service was OK, but far from outstanding. One would think that an upscale dealer, Lincoln, would have an exceptional service department. I did not find that. The service writers seem understa More

by parker46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of both names so prefer not to mention names.
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Nov 24, 2025 -

Bright Bay Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 22, 2025

The service department is wonderful. Darrin and Janice are always nice and listen to my concerns. They are the reason I always come back to Bright Bay. More

by JBLAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin
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Nov 22, 2025 -

Bright Bay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bright Bay Lincoln.

November 21, 2025

Bright Bay Lincoln provided excellent service and help make it possible for me to come home in beautiful red Chevy Corvette Stingray. Dominick was extremely helpful and I would recommend him to anybody lo More

by alexpersaud201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick
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Nov 21, 2025 -

Bright Bay Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2025

Thank you to Rose, who was helped me with my new car. She was so knowledgeable and worked with me to find the right car and the best price. More

by TBENNETTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose St. Pierre
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Nov 19, 2025 -

Bright Bay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bright Bay Lincoln.

November 17, 2025

Great dealership with knowledgeable and friendly people. Been a customer for over 20 years. Service department is tops in the business with Darren and Janice at the helm along with great staff and mechani More

by RICH90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren, Janis in service and Tom in Sales
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Nov 17, 2025 -

Bright Bay Lincoln responded

Thanks for sharing about your experience with Bright Bay Lincoln. We appreciate your business and hope to see you again soon!

November 14, 2025

We found Rose to be an excellent sales person. . she was very helpful in answering questions and not pushy. More

by ARCHDEACON1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose
Report | Print
Nov 16, 2025 -

Bright Bay Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 12, 2025

Easy appointment. Process and work to be done clearly explained. Warm and friendly staff in Darren and Susan. A very homey feel to experience overall. A definite selli More

by Anniesuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Garopolo and service manager Darren
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Nov 13, 2025 -

Bright Bay Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2025

Great customer service as soon as you get in there they acknowledge you. Recommendation are given based on your needs thank you. More

by EMMS497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Report | Print
Nov 10, 2025 -

Bright Bay Lincoln responded

Thanks for sharing about your experience with Bright Bay Lincoln. We appreciate your business and hope to see you again soon!

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