Briggs Kia

While my car was being serviced, Allan walked me over to the lobby. He kept me up to date on how much longer it was going to take. Once it was ready, he came and got me then walked me out to my car. He was the lobby. He kept me up to date on how much longer it was going to take. Once it was ready, he came and got me then walked me out to my car. He was very courteous, friendly, and polite. More

It was a pleasure working with Kaden. A+ listening skills. We checked off every box and found the car I was looking for. He was easy to contact and answered multiple questions that I had A+ listening skills. We checked off every box and found the car I was looking for. He was easy to contact and answered multiple questions that I had during the finding- and buying-a-new-car process. I would come back to Briggs to buy another vehicle from him! 5-star experience. Travis made the financing process easy to understand. His depth of knowledge was helpful in order to understand all the variables of purchasing a car. Straightforward and honest; thank you for the positive experience. More

I would rate a 0 if I could. Poor customer service and communication. My wife took our Kia Sorento in to see if a piece of molding and power seat was under warranty. However, the Poor customer service and communication. My wife took our Kia Sorento in to see if a piece of molding and power seat was under warranty. However, they kept the car for over 3 hours and charged us for a complete diagnostic test on the vehicle. Something WE DID NOT REQUEST! I am not sure why this test was needed, and my wife did not request this test because we take the vehicle to a different company for maintenance. All we wanted to know was if those 2 items were under warranty (the items were not because the warranty runs out at 60,000 miles and the vehicle has 67,000 miles). My wife told them to call me if there was going to be any charges, they did not call until after they ran the diagnostic test (for $130.00). All they had to do was say it was not under warranty would you like us to look to see how much it would cost to repair? We take the vehicle to Big O Tire where they always call and ask if they see something we did not ask for at no charge. I like the vehicle and was looking into buying a new one. I know we are not rich/important, however, they have lost all our business and I would never recommend them to anyone. More

Everyone was very accomodating and answered all of our questions. Top notch place. Really helped us figure out our new vehicle. questions. Top notch place. Really helped us figure out our new vehicle. More

With his friendly demeanor and excellent communication skills, he is able to effectively assist customers and resolve any issues they may have. He always puts the needs of the customers first and goes abo skills, he is able to effectively assist customers and resolve any issues they may have. He always puts the needs of the customers first and goes above and beyond to ensure their satisfaction. His dedication to providing exceptional customer service is truly commendable. I highly recommend him! More

One of the best salesman out there , made it easy and painless to get into a vehicle. painless to get into a vehicle. More

Jordan is an excellent sales associate! He listened to my needs and found the perfect vehicle for me and my family! I highly recommend going and checking him out at Briggs Kia!!! He listened to my needs and found the perfect vehicle for me and my family! I highly recommend going and checking him out at Briggs Kia!!! More