Briggs Dodge Ram Fiat - Service Center

They are so accommodating to all your needs. They make sure you understand your new vehicle. Everyone is nice and they treat you with kindness. They make sure you understand your new vehicle. Everyone is nice and they treat you with kindness. More

I I called three months ago to have my back up camera replaced because it wasn’t working. I have every known warranty that Briggs offers, I have a bumper-to-bumper, hundred thousand mile warranty. I have replaced because it wasn’t working. I have every known warranty that Briggs offers, I have a bumper-to-bumper, hundred thousand mile warranty. I have the Briggs promise warranty so I was under the assumption that this camera was covered so I made the appointment after three months. They finally had the camera went in and got my oil changed got the camera fixed and when I picked up my car, they gave me a bill for $900, I told them that I had the warrantees that covered all of this and they said they would look it up and give me a call back so the next day they called my husband told him they found the warranties but I had $100 deductible which no one ever said or told me I had there was no communication because if they would’ve told me I would’ve told them I needed to wait because I did not have the hundred dollar deductible at the time I just feel as I was taking advantage of first because I’m a woman because as soon as I came home and had my husband called, they were all about working with us and finding out what was going on so from now on whether I have a warranty or not I do not believe I would take my car back to Briggs to be fixed and I’m almost tempted to have them take the camera out and keep their hundred dollars because I was not told at all that I would have to pay anything for this because it was supposed to be 100% covered I made my car payment so high because of this warranty and I feel like I’ve been let down More

Took my car in on the 2nd. of Nov. They said they needed a part, weren't sure if they had one. That never called me back. Aparrently my car was done that same day. I was never of Nov. They said they needed a part, weren't sure if they had one. That never called me back. Aparrently my car was done that same day. I was never called. I called the dealer 4 times. Finally on the 11th,I was told it had been ready on the 2nd. Somebody dropped the ball and there was no apology, or sorry for the inconvenience. I really don't think they even cared. This is the first time I've ever a problem with them. Not sure I'm going back. Or i won't leave until my car is done, even if I have to spend the night. More

We were on a long RV trip and only had two days in Topeka. We had an issue with our Ram truck and they were able to work us into their busy schedule and get us back on the road. Great customer servic Topeka. We had an issue with our Ram truck and they were able to work us into their busy schedule and get us back on the road. Great customer service. More

Recommend this service centre During a difficult url time the service centre personnel went above and beyond the normal service. Both Jim Killough and Paul Simmons were friendly, k During a difficult url time the service centre personnel went above and beyond the normal service. Both Jim Killough and Paul Simmons were friendly, knowledgeable and helpful throughout the service process. Great job guys. I will certainly recommend this location and will be taking my car back in the future. More

Great service for over a year I have been getting my vehicle serviced here for over a year. I Can’t think of anything that could be done better. They sometimes have recommendations I have been getting my vehicle serviced here for over a year. I Can’t think of anything that could be done better. They sometimes have recommendations for things that need watched or replaced, but they are straight with me on when It’s time to replace them. My wipers were terrible about a month ago, and I forgot to mention it to the service guy. While I was waiting they came and told me that it was probably time to replace them. I got them replaced and installed for cheaper than I could have bought a good pair anywhere else. I recommend these guys whenever someone mentions any car troubles. More