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Bridgewater KIA - Service Center

Bridgewater, NJ

4.8
232 Reviews

232 Reviews of Bridgewater KIA - Service Center

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December 16, 2022

Taylor is super knowledgeable and can tell you a problem before the car even makes it into the shop. He's also geniune and respectful and does everything in his power to make it a quick and pleasurable serv More

by Jbaez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Bridgewater KIA responded

Thank you for the great review. We love to learn that our team was able to provide you with genuine and respectful service. We are happy to assist with any of your future needs at Bridgewater Kia.

December 15, 2022

I have a used stinger that I brought in for service and had the best experience I have ever had at a dealership. Taylor helped me with my issues and knew what the problems and solutions were before they to More

by Richb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Bridgewater KIA responded

Hello! We truly appreciate you taking the time to write such a great review and trusting the Service Team at Bridgewater Kia to take great care of your Stinger. We'll make sure you always get treated with top-notch service every time you visit!

December 04, 2022

I am servicing my car in Bridgwater Kia center for nearly 4 years since I bought it new. Reasonable prices. Fast service. Great communication. The service center went through great changes sinse 2019. Reco More

by dvk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Dec 05, 2022 -

Bridgewater KIA responded

We appreciate you taking the time to leave us such an excellent review! Thank you for continuing to choose our Service Team here at Bridgewater Kia. We are delighted to learn that you continuously leave our dealership satisfied and are here for your future automotive needs.

December 01, 2022

Jimmy Kirchner has always been there to help me and my family who have purchased cars at this Kia Dealership.Jimmy is personable and Professional. He is an asset to this Kia Dealership.I came to pick up m More

by Kargalga
Recommend Dealer
Yes
Employees Worked With
Jimmy Kirchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Bridgewater KIA responded

Thank you! We are excited to have you as a customer of Bridgewater Kia and are appreciative of your 5-star review. Be assured that you can always expect that same level of service, no matter what you need help with.

November 29, 2022

The staff and service at Bridgewater Kia is second to none. Taylor and the rest of the advisors are extremely knowledgeable and you can tell they work as a team to help provide 100% customer satisfaction More

by brenesfrank97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Bridgewater KIA responded

Hello, thank you for taking the time to leave such a great review and rating. Here at Bridgewater Kia, we aim to provide all of our valued customers with the best quality service at great value. Have an amazing day.

November 24, 2022

Bridgewater KIA is a very fine dealership. It's clean. The people are friendly and helpful. Most important for me is that the service department is competent and trustworthy. I like this place More

by Zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Nov 26, 2022 -

Bridgewater KIA responded

Hello! From all of us at Bridgewater Kia, thank you for this incredible rating.

November 20, 2022

Taylor was so helpful! It was my first recall for my car this past Thursday and he made the process painless for me. Taylor’s the best. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Bridgewater KIA responded

Thank you for taking the time to write us a positive review, Christine. We are so glad that our team was able to provide an easygoing experience during your first recall repair at our Service Department here at Bridgewater Kia. Our team is here to help if you may need anything in the future!

November 12, 2022

Taylor was who I dealt with most as he was the one who was in charge of my car as I needed a new engine etc. He was very pleasant and available when I had questions. The rest of the staff I dealt with wer More

by Jill North
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Nov 14, 2022 -

Bridgewater KIA responded

Hi Jill, we know how stressful your car repairs can be. Thank you for choosing Bridgewater Kia to provide you with a helpful and pleasant dealership experience. Our Service Team of professionals here appreciates you taking the time to leave us your positive five-star review. Please don't hesitate to reach out if there's anything else we can do.

November 03, 2022

Carol helped me navigate extended warranty, AAA towing, and was very professional. Did a great job More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Nov 07, 2022 -

Bridgewater KIA responded

Hello Mac, it was our pleasure to assist with your extended warranty and towing. Bridgewater Kia delights in providing our customers with professional service and is happy to read that we did a great job. Thank you.

October 23, 2022

Taylor in the service department is wonderful. He truly added to my positive experience at Bridgewater Kia. He was able to answer all of my questions and was very patient. I would highly recommend More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Bridgewater KIA responded

Hi Mimi, we are so glad our staff could provide you a wonderful service experience here at Bridgewater Kia. Thank you so much for taking the time to leave us such a positive review. We hope to serve you again any time that you may need us.

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