232 Reviews of Bridgewater KIA - Service Center
Taylor is the best service rep to deal with. If it wasn't for him I probably wouldn't be coming back to bridgewater kia. If it wasn't for him I probably wouldn't be coming back to bridgewater kia. More
Taylor is the best! I really appreciate the great customer service and honesty at this dealership. I was taking my car for service at another dealership and they were ju I really appreciate the great customer service and honesty at this dealership. I was taking my car for service at another dealership and they were just not as thorough as Kia. I love the fact that they don't try to upsell you with any thing that is not needed. Also with the service you get a free car wash! I truly recommend this Dealership and Taylor to anyone who is in need of service since they will provide a wonderful customer experience! More
Taylor is ABSOLUTELY amazing. Very helpful & knowledgeable.. He is a very easy to talk to person. Only down side to it as I walked in the other 3 people at the desk didn’t spe Very helpful & knowledgeable.. He is a very easy to talk to person. Only down side to it as I walked in the other 3 people at the desk didn’t speak and seemed rather cold. Honestly, I would rather not deal with any one of them. Poor customer service skills. You could at least greet people. More
They’re quick w/service appointments. Carol and Taylor seem friendly with one on one conversations but when all the service managers are in the office it’s an uncomfortable feeling and no Carol and Taylor seem friendly with one on one conversations but when all the service managers are in the office it’s an uncomfortable feeling and not an enjoyable experience. I dread going into the office, but they do their jobs well and keep customers informed on what’s going on. It just doesn’t feel like a fun place to work when I go in. The waiting room is really nice though and a great improvement from what it was. It’s nice to be able to watch NJ new or watch the mechanics work on the cars and have a little snack while waiting. And it’s a nice perk to get a car wash once service is done. Whoever cleaned my car this time did an excellent job. In the past I’ve had streaks and missed spots on the car but it looked really nice this time. I even got compliments on it. Thank you to the mechanics who have done a great job so far! More
Taylor is fantastic, super helpful and keeps you informed of what is going and makes realistic recommendations. I highly recommend KIA Bridgewater based on the service provided by Taylor and the res informed of what is going and makes realistic recommendations. I highly recommend KIA Bridgewater based on the service provided by Taylor and the rest of the service team. No other dealership come close. More
Taylor was very nice and professional. He assisted me and communicated clearly what work my vehicle needed. Five stars for him and Bob the service manager. He assisted me and communicated clearly what work my vehicle needed. Five stars for him and Bob the service manager. More
Bridgewater Kia has been outstanding in taking care of my auto issues in a expeditious manner. My car was done sooner than I expected. They even gave me a loaner while my car was going thru the required repa auto issues in a expeditious manner. My car was done sooner than I expected. They even gave me a loaner while my car was going thru the required repairs. Kudos to Taylor Sumner for being extremely helpful in every way. Thank Bridgewater Kia and thank you Taylor. They are highly recommended!! More
Taylor is my dude! ! Always helpful and always friendly!! Great customer service.. Keep up the good work!! ! Always helpful and always friendly!! Great customer service.. Keep up the good work!! More
Taylor at Bridgewater Kia truly knows how to treat a customer, and truly knows cars himself as well. I will be bringing ALL of my vehicles to Bridgewater Kia for all my servicing needs, as I learned tha customer, and truly knows cars himself as well. I will be bringing ALL of my vehicles to Bridgewater Kia for all my servicing needs, as I learned that they service ALL makes and models! More