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232 Reviews of Bridgewater KIA - Service Center
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June 08, 2023
Taylor is always responsive to all my needs with my older vehicles, I always feel comfortable bringing my vehicle there because he knows there's a certain technician I like working on my older vehicles, I ca vehicles, I always feel comfortable bringing my vehicle there because he knows there's a certain technician I like working on my older vehicles, I can always trust him, and recommend him More
by jeemjam17
June 01, 2023
Professional and always helpful and happy to see me. Issues are fix immediately and my car was ready at the time I asked. Issues are fix immediately and my car was ready at the time I asked. More
by Insightsforexcellence
May 27, 2023
I purchased my used KIA at Bridgewater and have been VERY, VERY satisfied with the service. Just had a surprise incident that could have ruined my plans for the holiday weekend, but the Service Dept. cr VERY, VERY satisfied with the service. Just had a surprise incident that could have ruined my plans for the holiday weekend, but the Service Dept. crew really came through. I knew they would be busy, and the Coordinator told me with just the right amount of skepticism that he could not guarantee solving my problem that day - but would try. Fortunately, it was something basic and I was on my way within two hours. VERY, VERY pleased with how I was treated, the car , and ALL the service I've received since 2021! Looking for a KIA? Try Bridgewater. More
by Jack B of Somerset
Employees Worked With
May 12, 2023
Taylor Sumser is great! Professional, knowledgeable, and personable. Goes out of his way to keep you informed. Also alerted me to a software update on my vehicle of which I Professional, knowledgeable, and personable. Goes out of his way to keep you informed. Also alerted me to a software update on my vehicle of which I was not aware. Pleasure to deal with! More
by JETBLU
Employees Worked With
May 12, 2023
Best customer service I ever had in 50 years of leasing/owning cars. Diagnosis was quick and car was fixed quickly. Taylor was extremely patient and helpful. leasing/owning cars. Diagnosis was quick and car was fixed quickly. Taylor was extremely patient and helpful. More
by Jcw
Employees Worked With
May 12, 2023
This was the first time I went to Bridgewater Kia since I moved here. The staff was friendly & went out of their way to check my car for a recall item in a very timely fashion & was also kind enough to touch moved here. The staff was friendly & went out of their way to check my car for a recall item in a very timely fashion & was also kind enough to touch up a scrape on my front fender. I plan to service my car there in the future. More
by silverstar1023
Employees Worked With
May 07, 2023
From Jim in sales to the service department all the employees are extremely friendly knowledgeable and courteous. Would recommend this dealership to all my friends. employees are extremely friendly knowledgeable and courteous. Would recommend this dealership to all my friends. More
by 5dutchgirl1
Employees Worked With
May 07, 2023
I owned KIA vehicles for 20 + years. All these years I never used any other service facility. Mechanics are very well trained, other staff members are also easy to deal with. All these years I never used any other service facility. Mechanics are very well trained, other staff members are also easy to deal with. More
by Nitin
Employees Worked With
May 05, 2023
Talor best in the business, very communicative and is on top of the work. appreciate his efforts in all vehicle related. top of the work. appreciate his efforts in all vehicle related. More
by joseph.hack
Employees Worked With
April 24, 2023
This was my first visit to the dealership and I couldn't be more satisfied with the experience. Taylor and the tech he assigned my car to were extremely professional and really pleasant to talk to. Service be more satisfied with the experience. Taylor and the tech he assigned my car to were extremely professional and really pleasant to talk to. Service was done in the time stated and I was on my way with a smile on my face. Other car dealerships should use Kia Bridgewater as the example of how to do customer service. Job Well Done!!! More
by deliafam
Employees Worked With
