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Bridgewater KIA - Service Center

Bridgewater, NJ

4.8
232 Reviews

232 Reviews of Bridgewater KIA - Service Center

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May 14, 2024

All I can say is that, Allen is always helpful as ever and on his A game!!!The other employees are cool too! But, Allen sticks out. Whenever I’ve had any questions or concerns, he’s always on point and ex More

by Shaanay86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Everyone at this dealership is very nice and they are extremely knowledgeable! I came in for an oil change and they took care of my recall at the same time so I didn’t have to come back. They’re waiting More

by Laura Brower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Great and responsive service. Appointment was on time. All items were addressed. Courteous and helpful representative. More

by Poppijoe68jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Great dealership and staff! I would highly recommend and purchased a few cars from them. More

by LMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

They are professional, knowledgeable, personable, good listeners, clean facility and nice customer service waiting lounge. More

by deliafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Bridgewater KIA responded

We're glad you enjoyed your experience at Bridgewater Kia. Our clean facilities, professional team and convenient lounge are here for your service needs. Thanks for the rating!

April 03, 2024

Everyone was very courteous and I was very impressed with how they treated me and my car I would definitely recommend them to family and friends More

by smith.susan3
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

It's wonderful to hear you appreciated our team at Bridgewater Kia. Your recommendation is truly valued, thank you for your trust.

March 06, 2024

Excellent service! !! Very happy with the service. They took me on time and I didn’t have to wait long . I Highly recommend it to all of my friends. More

by Ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Bridgewater KIA responded

We appreciate your high recommendation, and we're gratified to know that Bridgewater Kia's promptness met your expectations. Thank you for taking the time to share this positive review.

Mar 11, 2024 -

Ice responded

Any time! The recognition is well deserve. Service place a very important roll when you purchase a vehicle and Bridgewater Kia get a 10.

February 29, 2024

Excellent service the staff was very friendly the service was done in a good time More

by Louise
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

We appreciate your positive feedback about the service provided at Bridgewater Kia. Ensuring our team is efficient and cordial reflects highly on us. We're eagerly awaiting your return visit in the future.

February 24, 2024

Taylor is a pleasure to work with. He’s professional and friendly. It’s nice to work with someone who is courteous and pleasant. More

by Izo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Bridgewater KIA responded

We're glad to hear our team made your experience pleasant and professional at Bridgewater Kia. We appreciate the support.

February 22, 2024

Everyone involved, the scheduler, the valet, and the Service Workers were so timely, courteous, and professional. My Kia has been in twice~ once for a new starter, and then recently for new brake pads, More

by rhonda moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamaria (?) was the valet. She greeted me with such a positive, attentive demeanor. Great impression
Apr 13, 2024 -

Bridgewater KIA responded

We appreciate your detailed review and recommendation. Your satisfaction with our professional team, prompt service on your Kia's starter and brakes, as well as our amenities stands it at the heart of Bridgewater Kia's commitment to quality customer experiences. We look forward for the opportunity to serve you in any future needs.

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