Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
232 Reviews of Bridgewater KIA - Service Center
Sort by
December 28, 2015
As Good As It Gets Kemper Kia has been the best car buying/leasing/maintenance experience of my life! I bought my first car from them in July of 2013 a Sorrento after a Kemper Kia has been the best car buying/leasing/maintenance experience of my life! I bought my first car from them in July of 2013 a Sorrento after a rude salesman at another dealership down the road caused me to walk out of their office. Jim was the best! He made selecting and purchasing the car a breeze and got a great deal on our trade in. We loved it so much we came back in November and lease a Forte when my husband's car died on us. We recommend Kemper to everyone we meet in need of new car. We also bring our cars there for routine maintenance. They do a fantastic job and we are in and out in no time! They are always checking the car when we bring it in to make sure there aren't issues we aren't aware of or letting us know when its time to rotate or change out the tires. They give us a great price for the additional work and they don't pressure you, which I love! The service department is always polite and make you feel so welcome. I can't say enough nice things about Kemper, but I promise you won't be disappointed. They really turned around how I felt about car dealerships and service centers. At Kemper they are doing something right! More
by bpeabs
November 28, 2010
I own a 2004 Oldsmobile Alero. I have always taken the car for service at Kemper since Fennessey Buick went out of business. I trusted them to service anything that should be done at the time - tires, pl car for service at Kemper since Fennessey Buick went out of business. I trusted them to service anything that should be done at the time - tires, plugs, oil change, etc. However, my car began to buck and the service light came on at 41,000 miles. I called Joe, he told me to bring it in as soon as possible. I had it there the next morning at 7am. When I drove there, the light never came on again so, they sent me home, thinking it was a fluke. I had mentioned the bucking before at my regular service checkup. "hardly think it could be transmission at that mileage"-- so, I went on my merry way only to encounter a problem again on a long stretch from PA to Jersey. This time, the bucking and the light remained on forever. Since it was a Saturday and I had to get to work on Monday I took it for service at a Goodyear service that is opened on Sunday. They had to keep it overnight to really find out what was wrong. Unfortunately for me, my electric system from the ORIGINAL (2004) ignition wires, Ignition modual, Ignition coils, crank senson, etc. had to be replaced. My bill was absorbent. They saved me the parts for any proof necessary. My plugs had the 2004 tag on them. How could this be an oversight on a 7 year old car. I trusted your dealership. Believe me I will tell anyone I know who goes to Kemper my very expense story and will never, ever, come back again. Kemper has been around a long time, my son's first car was a used Pontiac. It started in any kind of weather and he loved it. I trusted --- never, ever again. A copy of this letter will be sent to the CEO. More
by 3alero3
Employees Worked With
Joe Fox, Joe Fox
