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Bridgewater KIA - Service Center

Bridgewater, NJ

4.8
232 Reviews

232 Reviews of Bridgewater KIA - Service Center

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July 19, 2021

Took my car in for service and they took my car in right away. Kept me updated on service status and no surprises. Taylor (service mgr) was great. More

by tjr0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Bridgewater KIA responded

Hi there, thank you for the great review! We're glad to know our team has given you excellent service. Let us know if there is anything else we can do for you.

July 18, 2021

Friendly staff and was grateful they gave me a loner since they had the car for 3 days. They addressed all my concerns and also performed the recalls which I did not know the car had any. More

by Steve9731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Sumser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Jul 20, 2021 -

Bridgewater KIA responded

Hi there, thank you for the kind words for our team! We're glad to have helped you with your vehicle needs. We hope you consider us again.

July 17, 2021

Dropped off my car for service the night before and the service dept was not open, Jim Kirchner took car of me and assured me he would give my keys to Carol the next day. Carol called me the next morning a More

by Djrichcanfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Kirchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Jul 18, 2021 -

Bridgewater KIA responded

Thank you for choosing Bridgewater Kia! We are happy to know that our Service Team provided you with such an accommodating experience. Our Sales and Service Teams are always here to assist you when needed. We can't wait to work with you again!

July 06, 2021

Taylor, my service advisor was phenomenal from the start and end, once I picked up my Kia Optima. No other dealership has been so customer centric and friendly. And this depsite the construction disruption. More

by ndp6961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 07, 2021 -

Bridgewater KIA responded

Thank you for taking the time to write about your experience. We are happy to hear Taylor communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

July 04, 2021

The best nicest dealership, great service and people are very friendly More

by Terybear20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
Jul 05, 2021 -

Bridgewater KIA responded

Hi there, thanks for the kind words for our team at Bridgewater Kia! We are here anytime you need help.

July 01, 2021

Professional Staff, Ease of making appt on line and quick turn around More

by rmoreno800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
Jul 02, 2021 -

Bridgewater KIA responded

Thank you for the great review! We appreciate your positive feedback, and we look forward to working with you for years to come!

June 30, 2021

I love the staff at Bridgewater Kia everyone is friendly and professional. They make you feel like family. Carol in Service was a pleasure to work with. Thanks so much for keeping me updated and providing m More

by Tjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mateo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
June 28, 2021

Good service, I appreciate that they send coupons in the mail, car wash is a nice bonus, people are friendly More

by cars123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
June 28, 2021

Friendly service people and good work. The car wash is much appreciated. Making an appointment is easy to do and they seem flexible on times and dates More

by Jmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Meier
June 24, 2021

The dealership is going through remodeling yet the service team met all my expectations . At the service desk, Carole is expert in explaining the service and giving me confidence that Kia Bridgewater More

by robert.decarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Meier
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