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246 Reviews of Bridgewater KIA - Service Center
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January 23, 2025
Taylor is a “Pro! ” Very knowledgeable and great follow through, which results in exceptional customer satisfaction. ” Very knowledgeable and great follow through, which results in exceptional customer satisfaction. More
by wew651
Employees Worked With
January 19, 2025
Bridgewater KIA is the best & only dealer l trust with my Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The s Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The shuttle service is another customer convenience. I love how they track warranty repairs and take care of them. My experience spans six years. Their customer service has always been 5 star service. More
by Ron
Employees Worked With
January 14, 2025
Getting an appointment is easy and convenient. I Don't have to wait for weeks. Staff is excellent and helpful. They explain everything. Waiting room is very good, kids love the chips.. I Don't have to wait for weeks. Staff is excellent and helpful. They explain everything. Waiting room is very good, kids love the chips.. More
by Rah_ul02
Employees Worked With
January 08, 2025
Taylor got my sorrento right in and diagnosed the problem. Excellent service! Quick and easy! Thank you! problem. Excellent service! Quick and easy! Thank you! More
by jtaney9412
Employees Worked With
January 08, 2025
Visited the dealership to service my Kia sportage 2024. This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items check This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items checked on my car More
by Shailesh
Employees Worked With
January 08, 2025
Taylor is always helpful and informative. He is pleasant to work with. Thank you Taylor He is pleasant to work with. Thank you Taylor More
by dsemon73
Employees Worked With
January 08, 2025
Great dealership my next vehicle will be from here again service is excellent the waiting room is great service is excellent the waiting room is great More
by Louise
Employees Worked With
January 02, 2025
I was so surprised, when I brought my KIA Soul in for a problem with no power in dash. Expected to spend hours and car problem was solved within 1 hr. Very courteous staff. problem with no power in dash. Expected to spend hours and car problem was solved within 1 hr. Very courteous staff. More
by Ed
Employees Worked With
December 30, 2024
I wanted to share my bad experience with your service center, staff who tried to bait and switch when I came down for service. I had spoken to Michelle before I scheduled the appointment for 24k mile center, staff who tried to bait and switch when I came down for service. I had spoken to Michelle before I scheduled the appointment for 24k mile factory maintenance and the price quoted was $120 for my vehicle, but when I came here for service I was told $139+ for Oil Change only and to replace filters it was $299+. This is clearly bait and switch tactic used. Also, the service person(John Vali) told me to take my vehicle and leave if I wanted. He had the audacity to tell me this after I spent my afternoon to come down to the dealership. I requested to speak to service manager and you, but the service staff refused and told me I could leave if I want. I am have already reported this bad experience and business practice to Kia. More
by Ganeshkv74
Employees Worked With
John Vali
December 19, 2024
Service was completed when promised and the staff is extremely courteous! They provided a shuttle to take me to work and kept me informed on the status of my vehicle. extremely courteous! They provided a shuttle to take me to work and kept me informed on the status of my vehicle. More
by Lisafromnj
Employees Worked With
