Bridgewater KIA - Service Center

The customer service was impeccable. .I was very pleased with the staff and service I received. .I was very pleased with the staff and service I received. More

Fernando was an amazing service advisor, he kept me updated on everything the technician was doing to my car. He gave me a list of recommendations and went over the it and told me the ones that took pr updated on everything the technician was doing to my car. He gave me a list of recommendations and went over the it and told me the ones that took priority first. He was not pushy and let me make the decision. He valued my time and provided me with a loaner car when I told him I needed to head to work. He walked me out to get loaner car as well. When I arrived back the next day for my car he was welcoming and went over what was fixed. He walked me out to my car. He was understanding and I can’t say enough about him!! More

Everything went well. The oil. change was done in a timely fashion would highly recommend The oil. change was done in a timely fashion would highly recommend More

Came in with front rotor issue and was repaired as expected. Smooth breaking now.Thank You. expected. Smooth breaking now.Thank You. More

Courteous, efficient and welcoming. Much appreciated, I will be back for any further service. . Fernando handled my service requirements with professionalism, and a smile. Much appreciated, I will be back for any further service. . Fernando handled my service requirements with professionalism, and a smile. More

Service department is really good. Professional and friendly. It my repair done quickly even without an appointment. Professional and friendly. It my repair done quickly even without an appointment. More

Thoughtful and helpful service reps. Really easy to schedule and service completed on time. Car returned washed and ready to go. Really easy to schedule and service completed on time. Car returned washed and ready to go. More

Bought my Kia Telluride at another dealership but I’m so happy I found Bridgewater Kia. They have never ceased to provide me with great service. Fernando Santos was my Service Advisor on my most recent vis happy I found Bridgewater Kia. They have never ceased to provide me with great service. Fernando Santos was my Service Advisor on my most recent visit and he was outstanding! I was there because a piece of trim was popping off. Upon arrival, Fernando checked out my vehicle and found three other pieces that were potential issues and he had all four of them replaced at no cost. He also took the time to clean off the adhesive I’d accidentally left on the vehicle because I’d stupidly used duct tape on the vehicle. Most people would have merely told me how to remove it but Fernando took the extra time to do it for me and he smiled while he did! Definitely recommend Bridgewater Kia and Fernando Santos. More

Raymond was fantastic and helpful from the Start. He is so friendly and eager to help which he certainly did with me. He totally understood my frustrations and did his best to keep me informed and to He is so friendly and eager to help which he certainly did with me. He totally understood my frustrations and did his best to keep me informed and to put me at ease. He got me a loaner car promptly. He really cares about his customers and it shows..I wish I bought my car here in the 1st place.. Fernando is an asset to Kia. Thank you, thank you for all that you did for me!😀 More