Bridgeton Chevrolet Cadillac GMC Chrysler Dodge Jeep Ram - Service Center
Bridgeton, NJ
135 Reviews of Bridgeton Chevrolet Cadillac GMC Chrysler Dodge Jeep Ram - Service Center
Service is always good here. It is important to me that service includes customer service as well as a great job. Thank you for always taking great care of me. It is important to me that service includes customer service as well as a great job. Thank you for always taking great care of me. More
I was very satisfied with the service’s provided. I was especially impressed with the new system in the drop off area, and how it operates showing detailed photos of safety issues on your vehicle. I was especially impressed with the new system in the drop off area, and how it operates showing detailed photos of safety issues on your vehicle. More
I waited two weeks for them to tell me they cannot gets parts to fix the window in my Verano that goes down by itself, adding that original factory parts are not available. And I had to call them. They ad parts to fix the window in my Verano that goes down by itself, adding that original factory parts are not available. And I had to call them. They added that I should seek aftermarket parts myself. I paid $180 for the misdiagnosis of a faulty window switch, which I replaced myself. That was not the problem. The motor is bad. They don't need my business. More
Dishonest and careless service. Scratched the dash and top of the steering wheel in my new truck. Would not even come out and look at the vehicle, then the Service Directo service. Scratched the dash and top of the steering wheel in my new truck. Would not even come out and look at the vehicle, then the Service Director accused me of "scratching it myself with a screwdriver". Claimed the techs just use their hands to remove trim panels. BEWARE!!! Typical car dealer xxxxxxxx! More
After purchasing my Dodge Dart last year, I knew where to go when I had a problem with a Check Engine Light...Bob Novick Auto Mall! My service and warranty replacement was taken care of in the most professio go when I had a problem with a Check Engine Light...Bob Novick Auto Mall! My service and warranty replacement was taken care of in the most professional manner with updates every few days on how close they were to getting me my Dodge back. I cannot say enough about this dealership, after buying cars and having car service elsewhere I can easily say this has been the best experience. Get to Bob Novick and you will see first hand that they strive to make you feel like family in all aspects of the sales/service process. I wish all businesses understood that it's not the amount of advertising you sign up for but the time spent catering for what your customers' needs are. Thank you again! More
My GM radio is "Locked". I took my vehicle to another GM dealer who couldnt unlock it. I called Novick's service department to inquire about it. I told them that the other dealership couldnt unlo another GM dealer who couldnt unlock it. I called Novick's service department to inquire about it. I told them that the other dealership couldnt unlock it and that they said it wasnt "original" to the vehicle. I was told by Novick's service department that it shouldn't be a problem and that if they couldnt fix it, I wouldnt be charged. Well not only could they not fix it, but they charged me (yet only at half the price to fix it). Only to tell me what I had already told them, that it wasnt original to the vehicle. At least the other dealership didnt charge me for not fixing my problem. I hope the $50+tax charge was worth the customer they have just lost (and any customers that may read my review). More