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Best Vehicle purchase experience I have ever have done!!!! The whole process went so wonderful. They make you feel like part of the family. After a bad accident I was unsure as to what vehicle to get but I cou The whole process went so wonderful. They make you feel like part of the family. After a bad accident I was unsure as to what vehicle to get but I could not be more enamored by my choice! I love my 2015 Chevy Malibu as well as the terrific, genuine, and considerate team they have here. Thank you to Scott Novick my superb salesman and to the rest of the great people here at Novick Auto Mall!! I would definitely recommend this dealership to anyone, and will purchase from here again!! More

Great people wonderful place to buy a vehicle. Very professional bunch of People Best place I've ever purchased a vehicle in my whole life. Highly recommend this dealership. Best experience I've h Very professional bunch of People Best place I've ever purchased a vehicle in my whole life. Highly recommend this dealership. Best experience I've had purchasing a vehicle, not a hard sell place, very pleasant environment. True Professionals. Will definitely buy my next vehicle from here. Great Staff. More

Fantastic Team It was my 7th car purchase overall and probably a 30th car dealer I've visited in the tri-state. Although i live over 170 miles away from the dealers It was my 7th car purchase overall and probably a 30th car dealer I've visited in the tri-state. Although i live over 170 miles away from the dealership i must say This was the most pleasant experience I've ever had buying a car and it was worth the trip. Terri was extremely helpful with completing most of the required paperwork online and over the phone so that when i got to the actual place i only needed to sign and drive. Their price on my 2012 challenger was simply unbeatable, as was the entire bob Novick's team friendly and cheerful spirit. Upon my arrival people there immediately made me feel like it's my birthday, meanwhile the business part went swiftly and painless. On top of my wishlist car they managed to get me such superior financing i had hard time believing until i saw the papers in person. Big thanks to Heather and Lenny as well for all your help before and during my visit. Sebastian Kaluzynski Norwalk, CT More

Best Experience Would highly recommend buying a car from here. My daughter purchased her first car last night and I am looking to buy one also. There salesman Dane wa Would highly recommend buying a car from here. My daughter purchased her first car last night and I am looking to buy one also. There salesman Dane was very considerate and thoughtful and helped things go smoothly. What a difference from some other dealers we went to. More

You can't find another dealership in my area as great as Bob Novick. Their salesmen were very helpful in finding me the right vehicle that suits me. I have had my new Dodge Dart for 5 months now and had as Bob Novick. Their salesmen were very helpful in finding me the right vehicle that suits me. I have had my new Dodge Dart for 5 months now and had it to be serviced and the service department were all great and very friendly. I would recommend and have done so anyone in need of a new or used vehicle to visit the crew at Bob Novick. More

After purchasing my Dodge Dart last year, I knew where to go when I had a problem with a Check Engine Light...Bob Novick Auto Mall! My service and warranty replacement was taken care of in the most professio go when I had a problem with a Check Engine Light...Bob Novick Auto Mall! My service and warranty replacement was taken care of in the most professional manner with updates every few days on how close they were to getting me my Dodge back. I cannot say enough about this dealership, after buying cars and having car service elsewhere I can easily say this has been the best experience. Get to Bob Novick and you will see first hand that they strive to make you feel like family in all aspects of the sales/service process. I wish all businesses understood that it's not the amount of advertising you sign up for but the time spent catering for what your customers' needs are. Thank you again! More

I have previously used this dealership, it is a family affair, we all buy from Novick. This dealership takes a very personal approach and gives what you need, hassle free. They are all kind, considerate affair, we all buy from Novick. This dealership takes a very personal approach and gives what you need, hassle free. They are all kind, considerate ,and thoughtful with the deals that are made. More

I have a 1997 Dodge Dakota with 91,235 miles. I am the original owner and have always been very meticulous when it comes to keeping the truck clean and in good running order. Recently I noticed a smell em original owner and have always been very meticulous when it comes to keeping the truck clean and in good running order. Recently I noticed a smell emanating from the vents whenever the heater or defroster was on and I immediately suspected that my heater core was starting to go as I had replaced the original one back in 2001 and remembered the same sypmtoms. This is a labor intensive job and one that I felt should be tackled by a dealer. Although I live in Vineland, I am not crazy about the dealers nearby so I went on DealerRater.com. to ascertain what other options were available. I had recently accessed the site and put in a good word for the Acura dealer in Turnersville where we take our 1994 Vigor. This is a very useful site and provides you with good information regarding the satisfaction other customers have experienced with a dealership. So, I was quite pleased to see that Bob Novick was a certified member and that all of the reviews were extremely positive. I spoke with Tony in service and explained the problem I was having and requested a quote. A short time later he returned my call and provided me with a price. I knew that this would be an expensive repair from my past experience and was not shocked by the price he provided. Actually it was quite close to the amount I paid over 11 years ago. The repair was scheduled for Friday and I inquired about shuttle service. Tony indicated that was available and so I dropped the truck off on Thursday evening was given a ride back home by Leon who was very pleasant and easy to talk with. Firday after noon I received a call from Tony, indicating that the truck was ready for pickup. I inquired about getting it on Saturday and again Tony was very accomodating and said that would not be a problem. This morning I placed a call and within a half hour I was picked up by Ed. Like Leon, he was also very pleasant and easy to converse with. Upon arrival at the dealership, Tony greeted me and escorted me back to the area where payment is made and said my truck will be waiting by the front door. The girl that accepted my payment was also very pleasant and cordial. Imagine my surprise when I walked outside and found the truck completely washed and the tires detailed. I had planned to do that when I got home and was really impressed. In fact, they even vacumed the interior. On the ride home I checked the heater, defroster and air conditioning and found evertyhing to be operating smoothly. Replacing a heater core requires removal of the dash and the replacement was done professionaly and there were no squeaks, rattles or noises. If you are looking for a dependable, professional and friendly dealer, look no further than Bob Novick. Vehicle maintenance can be finacially painful but it is so much easier to take when you have the peace of mind that comes with knowing that the mechanics and staff are knowlegable and are trying their best to make you a happy, satisfied customer. I will certainly be returning to Bob Novick for all future maintenance. Greg More