Bridge Auto Group

Relationship Buying a used car is no easy task but bridge auto of Berlin made it more comfortable. They are transparent, and Carlo my sales rep is an approachable Buying a used car is no easy task but bridge auto of Berlin made it more comfortable. They are transparent, and Carlo my sales rep is an approachable no nonsense guy. I got a cheap car 4000 or so dollars under market value and I was able to work with Carlo and later the general manager Mel to get what needed to be fixed done at an affordable rate. Mel the GM is a great guy who builds a relationship and was a man of his word throughout the process. Its been a month or so since I got the car and no problems, everything was worked out and worked on. Mel was able to be professional and helpful to help make your day. He earns his business. More

Great customer service I appreciate the service you everyone is so friendly They are willing to help you out the best that they can. From the moment I walked in the Door I w I appreciate the service you everyone is so friendly They are willing to help you out the best that they can. From the moment I walked in the Door I was greeted with a smile by Eve. I definitely will let people know about this place. More

Worst Experience My Experience with Bridge Auto was a waste of my time. I was told that I could put a down payment and with that hold the car until monday and they wou My Experience with Bridge Auto was a waste of my time. I was told that I could put a down payment and with that hold the car until monday and they would call me. Monday came and I was expecting the call and they didn't so I knew something must of went wrong so I decided to call and Asked to take my money out. I was told by Desmond I would get my money back within 3 to 4 business, so I waited patiently and no call or anything. I made the first call and Rick answered and said he'll call me back. Again, I waited so I called each day to him answer and some days he would have an attitude. The salesman I was dealing with was Desmond and he was MIA "missing in action". So its been close to two weeks I called everyday and nothing, that week one person called me and her name was Ev. I told her you have been the only one to call me back and regards to getting my money back either I was put on hold to be hung up on or was given an attitude. She understood how upset I was and kept in contact about the details of my refund. The next week my refund finally came, it shouldn't have taken 3 weeks for my refund to come in. If that was the case Bridge Auto should have kept in contact with me about my money. I'm 19 and looking for a car and giving them my money trusting them made me feel stupid. More

Expect penalties Wish is could rate it lower. This place makes it sound like you have 30 days to have your car registered and inspected. In NJ you have 10 days to regi Wish is could rate it lower. This place makes it sound like you have 30 days to have your car registered and inspected. In NJ you have 10 days to register the title and 14 days to have the vehicle inspected. The worse part about this place is you pay close to 300 dollars for a title to be prepared. When you get it, the title is dated for before you even stepped foot on the lot. Then when you go to register it at thw DMV you get pay a 25 dollar penalty for late registration. I need another vehicle for my son before December and will NOT be giving this place any further business. They should be ashamed of themselves for charging fees on items that we, as the customers, will have to pay penalties on. More

Friendly and fast Getting a bmw x3 I’ve been looking on line and they had the best deal good mileage’s and price. The dealer Aaron was very helpful and knowledgeable. H Getting a bmw x3 I’ve been looking on line and they had the best deal good mileage’s and price. The dealer Aaron was very helpful and knowledgeable. He got me the price I wanted and did it fast. Made my first car buying experience very easy More

Above and beyond my expectations I was very nervous about buying a car. I needed help, and I needed a car right away. My salesman, Desmond, was so nice. His brilliant smile was comfor I was very nervous about buying a car. I needed help, and I needed a car right away. My salesman, Desmond, was so nice. His brilliant smile was comforting, and all my questions were answered without hesitation. I also needed logistical help to run around to finalize bank and insurance issues. Darnell was a huge help with that. When it was time to finish, I ran into an unexpected snafu! The General Manager, Mel, went above and beyond the call of duty to help me. He made sure I drove away in that car. He was so kind to me! I would highly recommend these guys. They have an excellent very tight operation and are solution oriented. I love my car. It is beautiful. More

Horrible Cars lights came on two days after the car was purchased. A month later car sitting at prestige Subaru with a someone will get back to you hopefully Cars lights came on two days after the car was purchased. A month later car sitting at prestige Subaru with a someone will get back to you hopefully by the end of the week from bridge auto. . Worst ever. More

New Car Would recommend Bridge auto group. Aaron was most helpful. I would recommend Bridge auto group to a friend or family. Our questions were answered. Our Would recommend Bridge auto group. Aaron was most helpful. I would recommend Bridge auto group to a friend or family. Our questions were answered. Our needs were met. More

Great experience Carlo was very helpful in answering all of my questions and providing information I needed. Great deal for my car. I recommend him if purchasing a veh Carlo was very helpful in answering all of my questions and providing information I needed. Great deal for my car. I recommend him if purchasing a vehicle. More

Great experience Carlo, Mel and family provided me a great experience. Extremely honest and trustworthy. I would recommend their services to anyone. They answered all Carlo, Mel and family provided me a great experience. Extremely honest and trustworthy. I would recommend their services to anyone. They answered all my questions and allowed me to take my time to make a decision. Thanks!!! More