Brickell Mazda - Service Center

Not sure. They did what they were supposed to do. 2 things. I have attached an auxiliary mirror to the door mirrors. One of them was broken, likely by the car wash machine. But the sad one is that a b things. I have attached an auxiliary mirror to the door mirrors. One of them was broken, likely by the car wash machine. But the sad one is that a bag of masks made by a patient for my office employees “disappeared” from the car. Truly an amazing sign of the times. More

The staff is amazing My son’s car broke down in front of my house and, it needed an engine. I have a certified Mazda service center near me, so, I gave it a try. And I My son’s car broke down in front of my house and, it needed an engine. I have a certified Mazda service center near me, so, I gave it a try. And I will never regret. From the moment you enter the premises you know you made the right decision. The attention from everyone is amazing. Good customer service from top to bottom Thanks for the help guys More

Luis did an outstanding job keeping me updated throughout the time my vehicle was in for service. Very professional personnel. Keep up the great job. You guys are doing great. the time my vehicle was in for service. Very professional personnel. Keep up the great job. You guys are doing great. More

Perfect...it was so convenient having the car picked up and delivered. Wish you could offer that as a service arranged for a “ “ small “ fee in the future for customers. Great selling point especially fo and delivered. Wish you could offer that as a service arranged for a “ “ small “ fee in the future for customers. Great selling point especially for seniors like me ( age 85) and people with day jobs that find it find it difficult to wait there for service. The pick up person and the delivery man were very polite and efficient. I thank you. More

My service was great. It didn’t take as long as I thought it would. My advisor was very kind and empathetic. He answered all my questions/concerns. The free wash was the best part (lol). Definitely will retu it would. My advisor was very kind and empathetic. He answered all my questions/concerns. The free wash was the best part (lol). Definitely will return. More

Mazda's Service Liaison Eros Cruz Is Terrific Eros Cruz was one of the most responsive, polite, and efficient employees I have ever worked with. His style of service was remarkable in terms of ove Eros Cruz was one of the most responsive, polite, and efficient employees I have ever worked with. His style of service was remarkable in terms of overseeing my Mazda repair. He worked tirelessly to get a tardy adjuster to look at my car, arranged for my loaner quickly, and gave me the sense that I was the only customer he was working with. Now that is excellent service. You don't see this kind of work ethic often and I was delighted to work with him. Thank you, Eros! More

The service was wonderful overall. Luis was very professional and courteous and the service on my car was faster than anticipated. The Lyft service was also very convenient. Definitely will return w professional and courteous and the service on my car was faster than anticipated. The Lyft service was also very convenient. Definitely will return when service is needed again. More

Luis fue muy servicial, fue muy informativo y respondió a todas y cada una de las preguntas que tenía! Muy profesional y excelente personal! Excellente staff todas y cada una de las preguntas que tenía! Muy profesional y excelente personal! Excellente staff More

5,000 miles service & warranty work Took my vehicle in for 5,000 miles service and an issue with the Audio/NAV panel. It took less than 1 and 1/4 hours in order to complete all the ta Took my vehicle in for 5,000 miles service and an issue with the Audio/NAV panel. It took less than 1 and 1/4 hours in order to complete all the tasks, including a car wash. Mr. Cruz constantly kept me appraised of the status on my vehicle. Everything is working great now!!. More

Great service and prompt communication Everything was done on time and up to my expectations. Looking forward to coming back again for my next service. done on time and up to my expectations. Looking forward to coming back again for my next service. More