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Brickell Mazda - Service Center

Miami, FL

4.7
1,115 Reviews

1,115 Reviews of Brickell Mazda - Service Center

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May 31, 2020

Luis did an outstanding job keeping me informed throughout the whole process with picking up my vehicle in my home and answered all my questions. More

by wellscotty
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Pelaes
Jun 01, 2020 -

Brickell Mazda responded

Thank you for your business and for this review. We're happy to hear Luis was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 30, 2020

Thank you Eros at Brickell Mazda for the excellent care of my car and amazing customer service. I truly felt valued and well taken care of. More

by becbloom
Recommend Dealer
Yes
Employees Worked With
Eros
May 31, 2020 -

Brickell Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 30, 2020

Excelente Dealer , Richard Barquero es un excelente Excelente Dealer , Richard Barquero es un excelente Service Adviser siempre amable en cada servicio bien profecional y bien honesto en su trabajo por More

by klauenrike
Recommend Dealer
Yes
Employees Worked With
Richard Barquero
May 31, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 30, 2020

Thanks to Richard,for all the help that beyond my expectations, really have more knowledge, so you don't need to worry about doing service in mazda, ask for Richard. Very recommended. Thank you very More

by Han
Recommend Dealer
Yes
Employees Worked With
Richard
May 31, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

Richard did the best service was honestly informative and will be the reason why I come back for my next service appointment . Thank you for your exceptional service Richard! More

by Alexmartinez
Recommend Dealer
Yes
Employees Worked With
Richard Baquero
May 31, 2020 -

Brickell Mazda responded

Hi Alex, It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

Eros is the best! Happy to own a Mazda with this service! I'm more than happy to have Eros as my Service representative. He is always taking care of anything I need and making sure my car is always ready on t More

by paola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
May 31, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with Eros and the rest of our service team. We're glad to hear we delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

Richier gave us an incredible service and welcome as soon as we met. When we left the new car to get it fix, Richier made sure we're informed of what was going on at all times. not only did he gave us an exc More

by nachohernando
Recommend Dealer
Yes
Employees Worked With
Richier
May 31, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 29, 2020

They provided excellent and impecable customer service throughout the entire process of servicing my car. The pick up service they offered was timely and extremely convenient. My service advisor Eros was More

by jlopezcasanova
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros
May 31, 2020 -

Brickell Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 28, 2020

Aeros was very professional and kind. Would recommend highly for service on Mazda vehicle. He made it easy as the car was picked up and fixed in a short time. More

by leyzafb
Recommend Dealer
Yes
Employees Worked With
Aeros
May 29, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 28, 2020

They were nice, but they couldn’t take care of the recall service😞, I think , it can be fix, since it is a electric problem! More

by JFMARQUEZ14
Recommend Dealer
No
Employees Worked With
Mario Murgado JR
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Brickell Mazda responded

We're sorry that you didn't have a completely satisfying visit. Please contact us directly so we can get to the bottom of this and see what we can do to resolve the issue. Regards, Richard Bustillo, GM richard.bustillo@brickellmotors.com

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