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Brickell Mazda - Service Center

Miami, FL

4.7
1,115 Reviews

1,115 Reviews of Brickell Mazda - Service Center

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June 11, 2020

Luis did a great job helping me with my vehicle, very considerate and informative. My mouldings were going bad and got me covered thank you again Luis More

by DANIELRGIANNOTTI
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis P
Jun 12, 2020 -

Brickell Mazda responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 11, 2020

I was delighted with this place and its services I was attended by Juan Manuel Lopez .. I recommend it thank you very much for your attention and patience ... I am a woman and help me in everything you ne More

by Michelle Santana
Recommend Dealer
Yes
Employees Worked With
Juan Manuel López
Jun 12, 2020 -

Brickell Mazda responded

Hello Michelle, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 10, 2020

Excellent and very professional Everyone was very professional and made the process a wonderful experience. They picked up my car for service and from the drivers to Eros at the deal More

by ehughes22@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Jun 10, 2020 -

Brickell Mazda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 10, 2020

The service was excellent Juan was very profesional he kept updated with everything happing to the car very efficient They delivered the car on time. More

by carlosalain.dr88
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jun 10, 2020 -

Brickell Mazda responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 10, 2020

Richard was amazing, he did everything I asked, he did a full inspection on my vehicle and he was always updated me whenever I need to do other repairs More

by pelayo.s.moreno
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 10, 2020 -

Brickell Mazda responded

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 10, 2020

QUICK AND EFFICIENT when arriving to the Brickell Mazda service dept i was helped by Luis Pelaez, he made my visit fast and efficient as my car only stayed there for one More

by dylpickles03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Jun 11, 2020 -

Brickell Mazda responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 08, 2020

Eros Cruz has helped me with my car repairs on two occasions now, and both times he has been professional and an absolute pleasure to work with. He was upfront and honest about costs and did everythin More

by rbragg1996
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros Cruz
Jun 08, 2020 -

Brickell Mazda responded

Thanks for sharing your thoughts about your experience with Eros here at Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 08, 2020

Great communication throughout the entire day with the Brickell Mazda staff. Eros and his team were understanding, effective, and made my day much easier. Thank you to More

by brandon.mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros
Jun 08, 2020 -

Brickell Mazda responded

Thank you, Brandon, for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 08, 2020

Eros was so great in helping me with my car. My car was flooded and deemed a total loss. I’ve never had to go through this process before. Eros stayed in constant contact with me. He was so easy to reach a More

by Melissa Cruz
Recommend Dealer
Yes
Employees Worked With
Eros. Five stars.
Jun 08, 2020 -

Brickell Mazda responded

We appreciate your business, Melissa, and our team looks forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 08, 2020

Service Not accepting the coupon discount after sending one on email. Car was not washed or very pour washed. I Purchased two Mazda in this dealer and I aspec More

by MARIUSZPAPROCKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No employees renember
Jun 26, 2020 -

Brickell Mazda responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Richard Bustillo, GM richard.bustillo@brickellmotors.com

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