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Brickell Mazda - Service Center

Miami, FL

4.7
1,115 Reviews

1,115 Reviews of Brickell Mazda - Service Center

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July 17, 2020

Engine oil and filter replacement Very professional. Fast and kind service. All employees wore masks and hands sanitizer were placed all over the place. As for Mario, I have to say th More

by ANGELRIOSMENDEZ929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Brickell Mazda responded

Thank you for your review and kind words for Mario! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 16, 2020

Fast service with my oil change! Friendly customer service and no hassle. I got a Lyft free of charge to take me to the store while I waited for my service to be completed. More

by cshell80
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 15, 2020

Great Service Eros was phenomenal. Highly recommend him as a service advisor. I will return for sure. He made the experience very easy and even made accommodations More

by Staceyprodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Jul 17, 2020 -

Brickell Mazda responded

Thank you, Stacey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 10, 2020

Great and professional and fast mind blowing. only wish the car detail included vacuuming. customer service is outstanding, Eros was the man!!!!!! Super professional and understandin More

by alexmoscow2miami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros
Jul 13, 2020 -

Brickell Mazda responded

Hi Alex, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 02, 2020

The prices to have my car serviced was very easy.. They arranged fir a valet service to pick up my car and the service advisor was very helpfu. More

by Ana
Recommend Dealer
Yes
Employees Worked With
Eros
Jul 04, 2020 -

Brickell Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 01, 2020

GREAT SERVICE Eros Cruz... A wonderful asset to your establishment. Very polite, informed and knowledgeable. Sits and listens to your concerns and goes beyond in tr More

by lindasmiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the other employees, but the young lady that scheduled my car service and the gentleman who came to pick and drop off my vehicle was also very polite,professional
Jul 01, 2020 -

Brickell Mazda responded

Thank you, Linda, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 01, 2020

Good services, very helpful and friendly,nice place ,it's very recommended,all staff is friendly, especially the guy with name eros,great jobs and very helpful More

by Yusup Hardiansyah
Recommend Dealer
Yes
Employees Worked With
Eros
Jul 01, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with Eros and our team. We're glad to hear we delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 01, 2020

Muy buena atención con los clientes, el manager y el vendedor Hansel espín hicieron muy buen trabajo estoy muy agradecido y contento con mi carro y los precios More

by LANGELVERA1990
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hansel espín
Jul 01, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 30, 2020

Service was terrific. They picked up and dropped off my vehicle. Very satisfied customer. I will bring my car there for all my service needs. I recommend working with Eros Cruz. Understands customer servic More

by david.seplow
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
Jul 01, 2020 -

Brickell Mazda responded

Thank you, David, we appreciate your business and our team looks forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

June 30, 2020

Attentive, respectful, knowledgeable and very helpful. Overall a great experience. I can say with confidence I was taken care of and not taken advantage of. More

by Ph51wpool
Recommend Dealer
Yes
Employees Worked With
Richard B.
Jul 01, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

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