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Brickell Mazda - Service Center

Miami, FL

4.7
1,115 Reviews

1,115 Reviews of Brickell Mazda - Service Center

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August 18, 2020

I have owned multiple Mazda’s for the past 20 years and always stay on top of services. Moved into the area recently and had to get my car serviced last week and decided to take it in. What a great experie More

by Jgonz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard B.
Aug 19, 2020 -

Brickell Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Richard here at Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 17, 2020

I've trusted Brickell Mazda with my vehicle for the past three years. My advisor Eros is the best - he makes the process seamless! I know I'm in good hands when I take my car in for service. More

by BethBlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Aug 18, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review, Beth! We are so glad that Eros had the opportunity to work with you to make your experience with us a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 17, 2020

As a Mazda owner I've been taking my car for maintenance and service to Brickell Mazda. I've always been treated with respect and courtesy. Their staff is very professional and friendly. Eros my service ad More

by Jose C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Aug 18, 2020 -

Brickell Mazda responded

Thank you for the kind words for Eros and our service department, Jose! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 14, 2020

I was taken care of For being a busy day, my advisor Richard helped me out a lot with my question, I got my car wash, I just wish they would wash the back as well More

by dannnygonzalezz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Aug 17, 2020 -

Brickell Mazda responded

Thank you, Danny, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 12, 2020

I was well taken care of by Luis P, he really went out of his way to make sure I was happy while awaiting my vehicle More

by FARIDM
Recommend Dealer
Yes
Employees Worked With
Luis P
Aug 13, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 05, 2020

I have a 2015 Mazda 3 and have gotten most of my service performed here. I always have a great experience. They have a very professional staff and are very accommodating. This past visit I had my car towed More

by j034c409
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
Aug 06, 2020 -

Brickell Mazda responded

It's great to hear that Eros was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 03, 2020

Luis did an outstanding job helping me with my vehicle. Took care of all questions I had a reassured me. Great job overall service no complaints More

by CDAVI
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis P
Aug 05, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 30, 2020

Great experience Richard is a real professional. They gave me all the pricing on time and it come in on budget with everything fixed as promised. I would recommend it More

by FSANCHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 31, 2020 -

Brickell Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 28, 2020

El Sr Juan Lopez muy atento y servicial! Hace muy bien su trabajo! 👍🏾👍🏾👍🏾 Es un especialista en la materia, yo regresaria a realizarle el servicio a mi vehiculo More

by AUDIMAGNO7735
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Lopez
Jul 29, 2020 -

Brickell Mazda responded

Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

July 18, 2020

We go to Brickell Mazda for the first time. My service advisor Juan Lopez was very kind and professional. I dropped the car off and went for a walk and the car was ready when Mr. told me it would. More

by carlosg27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan López
Jul 18, 2020 -

Brickell Mazda responded

Carlos, thank you for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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