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Brickell Mazda - Service Center

Miami, FL

4.7
1,115 Reviews

1,115 Reviews of Brickell Mazda - Service Center

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August 21, 2020

Very pleased with the experience! Eros is very knowledgeable, professional and attentive. He was in contact with us every step of the way. Highly recommend his services at Mazda Brickell Motors! More

by Rocio Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 21, 2020

I found the service excellent and the valet service very important. I plan to recommend Brickell Mazda in the future based on my sales and service experience which I found to be the best experience I’ve fo More

by mgraymiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and valet.
Aug 22, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 21, 2020

I brought my car in for a major service, the ABS sensor had to be replaced and Eros Cruz was my service advisor. Eros is a extremely professional, knowledgeable, explained everything to me very clearly. More

by lilliam531
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
Aug 21, 2020 -

Brickell Mazda responded

Hi Lilliam, We are very happy Eros provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 20, 2020

Great customer service, but should get better the quality of wash my cars, i dont like to wash after a service. Besides that things r ok. More

by SOLNEZECHENIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Brickell Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 20, 2020

El servicio fue rápido y eficiente. la persona que me ayudó fue muy amable y me ayudó con el retiro del mercado de mi automóvil. Tenía prisa, así que me alegro de que el servicio fuera rápido. Todo en ge More

by alexisvmartinez305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez
Aug 21, 2020 -

Brickell Mazda responded

Thank you, Alexis, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 20, 2020

Eros was friendly and helpful. It was very convenient to be able to take advantage of their pickup and delivery service. Overall, I was very satisfied. More

by cvicens4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Aug 21, 2020 -

Brickell Mazda responded

It's great to hear that Eros was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 20, 2020

Excellent Service, very professional and safe, pick up and delivery to my home, I highly recommend, Eros is always very helpful and take care my vehicle carefully. Thanks Brickell Mazda More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros Cruz
Aug 21, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 20, 2020

Excellent service. A bit more expensive than a non-dealership car shop but worth it! My service consultant, Luis Pelaez is always very kind, helpful, knowledgeable and super professional. They als More

by A. Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Pelaez
Aug 21, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 19, 2020

My 2010 Mazda is always service at Brickell Motors and Richard my service advisor is the best, Excellent and very professional, always on time and my vehicle is running like new, My next vehicle will from More

by aldoguerra1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Aug 19, 2020 -

Brickell Mazda responded

Thank you for your business and for this review. We're happy to hear Richard, as usual, was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 19, 2020

Richard Barquero is the epitome of a most helpful and kind associate. He took the very best care to help me resolve all my issues. Highly recommended that if you visit Brickell Mazda you are fortunate en More

by R. Sani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Barquero
Aug 19, 2020 -

Brickell Mazda responded

Hello, Thanks for sharing your thoughts about your recent experience working with Richard here at Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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