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Brickell Mazda - Service Center

Miami, FL

4.7
1,116 Reviews

1,116 Reviews of Brickell Mazda - Service Center

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August 31, 2020

Luis was very attentive to detail and treated me like a valued customer. I will definitely be returning to see him. See you next time More

by Ángel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, Angel, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 30, 2020

Luis did a wonderful job on my vehicle, kept me up to date when my daughter had to be heading to college on a certain day. Had my car running good in no time great communication. More

by N_VITALE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 31, 2020 -

Brickell Mazda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 30, 2020

Great service from Luis Pelaez, he was very helpful and his team of technicians had my car in and out of there in no time. More

by Djjc2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez
Aug 31, 2020 -

Brickell Mazda responded

Hi, It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 30, 2020

The services advisor Juan is very attentive and professional in your care, 100% recommended . excellent service and competitive prices in Brickell Mazda . Thanks for all More

by Quevedojose149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Brickell Mazda responded

Jose, Thank you for taking the time to share your thoughts on working with Juan and our team. We're glad to hear we delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 29, 2020

Eros was great! Super informed and courteous. He let me know other issues that were going on with the car and gave me different options! More

by Dee E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros Cruz
Aug 31, 2020 -

Brickell Mazda responded

Dee, Thank you for sharing your review! It's a pleasure to know that Eros provided you with such excellent assistance. We hope to see you again! We appreciate your business and our team looks forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 25, 2020

Eros was extremely helpful throughout the process of getting my older Mazda serviced. He explained every recommendation clearly and went above and beyond with communication and professionalism. As a dir More

by adorseyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Aug 26, 2020 -

Brickell Mazda responded

Hello, Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad Eros was able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 23, 2020

Fantastic job by everyone in the service department, everyone was super nice and helpful the whole time I was in the dealership. Looking forward to my next service More

by RODRIGOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis p
Aug 24, 2020 -

Brickell Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 23, 2020

I have owned a Mazda since 2016. Since new I have brought my car for service to Brickell Mazda. Great service and friendly personnel is what keeps bringing me back. More

by gvado2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Aug 24, 2020 -

Brickell Mazda responded

Thanks for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 22, 2020

Great experience, Richard and the team help with the car and provide the best service for your Mazda. Trusted and transparent at all times. Great. More

by jpfung91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 22, 2020 -

Brickell Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Bustillo, GM richard.bustillo@brickellmotors.com

August 21, 2020

Service was remarkable, car was done in a timely manner and Richard my advisor was very proactive, kept me updated at all times. Thank you for a good service More

by DIANY182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 21, 2020 -

Brickell Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard met your expectations. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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