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Brickell Mazda - Service Center

Miami, FL

4.7
1,118 Reviews

1,118 Reviews of Brickell Mazda - Service Center

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September 15, 2020

Great service! Their concierge & service team is top notch. Punctual, communicated with me throughout the process & listened to my concerns about my CX-9. CUSTOMER SERVICE all the way! Luis Pelaez and h More

by umbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez
Sep 15, 2020 -

Brickell Mazda responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis and our team met your expectations. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 12, 2020

Excellent attention, very good service from Juan, very attentive and kept me informed at all times of the status of my vehicle, Thanks for all More

by SHEILAGT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Brickell Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 11, 2020

Luis was very attentive and knowledgeable, he schedule a pick up service for me and did my services super quick I recommend this dealer for services More

by MALLADO16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Sep 11, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 10, 2020

It’s Always a quick and smooth process with them. Luis is very helpful and makes everything as quick and easy as possible. Highly recommend More

by Pereznick58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez
Sep 11, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear they delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 09, 2020

Eros is always friendly and easy to talk to and I like how he texts me instead of calling. Free Pickup and delivery is amazing More

by Philadelphiaeditor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Sep 09, 2020 -

Brickell Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 07, 2020

Eros Cruz from brickell Mazda is a great employee. He represents the company so well. He is very professional and courteous and goes out of the way to please. Getting my car serviced in the past has been More

by lud7586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros Cruz
Sep 08, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 06, 2020

Muy buenas Atencion en el area de Servicio de Brickell Mazda , juan me trato con mucha amabilidad y su atención inigualable , les recomiendo sus servicios More

by Sescalona3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Brickell Mazda responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 03, 2020

Hola fui a hacer servio a brickell mazda y me atendió juan Lopez lo recimeindo, me explico todo, excelente persona, muchas gracias, excelente por sus servicios. More

by Jonatanaaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Brickell Mazda responded

Hello, Thanks for sharing your thoughts about your experience working with Juan here at Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

Sep 04, 2020 -

Jonatanaaron responded

I'm very happy for your service. Good job. Congrats

September 03, 2020

Just had my vehicle serviced and it was a great experience, Luis palaez always takes great care of me and my car! A++ service everyday of the week ! More

by orlando9221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis palaez
Sep 04, 2020 -

Brickell Mazda responded

Orlando, Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 02, 2020

Wonderful service by Luis he did a fantastic job keeping me updated throughout the time my vehicle was in the shop. Thank you again so much More

by ALAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Sep 02, 2020 -

Brickell Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

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