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Brickell Mazda - Service Center

Miami, FL

4.7
1,118 Reviews

1,118 Reviews of Brickell Mazda - Service Center

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September 29, 2020

Great communication with Luis the advisor, had a big problem with my vehicle shutting off and Luis & his technician solved the issue within a few days. Superb job More

by CARMENP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Sep 30, 2020 -

Brickell Mazda responded

Carmen, It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 28, 2020

Quick and efficient service, Luis was my advisor and he was super knowledgeable and got me in and out of the dealer super quick! Great service! More

by DGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 28, 2020 -

Brickell Mazda responded

Hello, We appreciate your business, Luis and our team look forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 28, 2020

Very satisfied with Luis Pelaez, Service Advisor and the promptness with which he attended me. I asked him to let Brickell Mazda know that in the future I would appreciate not receiving emails, texts and/or More

by emilio215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez, Service Department
Sep 28, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and the rest of our service team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 26, 2020

Good services and attention , juan very frendly . recommended dealer, quick my service and diagnostic . prices agreed to the market. Brickell Mazda good services , thanks you More

by AV138870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2020 -

Brickell Mazda responded

Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 25, 2020

Excellent service. Very fast and very thorough despite me not having an appointment. I will definitely be back next time I need my car serviced More

by RedmazdaBrickell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Pelaez
Sep 27, 2020 -

Brickell Mazda responded

Thanks for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 24, 2020

Very clean, service was quick and they also tidied up my car. My service advisor was also very nice and professional and constantly kept me up to date with the status of my vehicle. I believe his name was L More

by AlbertoHsarti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 25, 2020 -

Brickell Mazda responded

Alberto, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Luis here at Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 23, 2020

I couldn't be happier: I love driving my Mazda CX5 and car maintenance never been so easier with the dealership offer to pick-up and delivery the car on my driveway. Super convenient!! Daniela was super More

by PATICONWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela
Sep 24, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 21, 2020

Mitch and his staff or more than accommodating during our trouble time after hurricane Sally was not for them I'm not sure we be able to have a car today thank you very much More

by MITCH22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 18, 2020

Outstanding job by Luis and his team in the service department, helped me with all my concerns and he was well informed and very attentive. I look forward to coming in for my next service More

by COMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Sep 18, 2020 -

Brickell Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 15, 2020

Tire light came on the SECOND I left. This happens at Mazda every time. About to trade in for a Toyota, it’s bull s More

by keegancgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Brickell Mazda responded

Keegan, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Richard Bustillo, GM richard.bustillo@brickellmotors.com

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