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Brickell Mazda - Service Center

Miami, FL

4.7
1,118 Reviews

1,118 Reviews of Brickell Mazda - Service Center

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October 20, 2020

all good, valet service is the most convenient for those who work. The appointment worked and the person was on time. Thanks for the service More

by Hector Aguila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Brickell Mazda responded

Thank you, Hector, for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 16, 2020

My experience was terrific. Vehicle was picked up on time and delivered in a timely fashion. I will continue to use Brickell Mazda for all of my service needs. More

by dseplow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros
Oct 17, 2020 -

Brickell Mazda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Mazda. We look forward to seeing you next time! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 09, 2020

Service was superb Luis did a great job notifying me and helping me with my vehicle while it was in service, I look forward to my next visit. More

by IP1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Oct 09, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 09, 2020

The staff was very attentive. They were extremely helpful and had amazing customer service. I was checked on numerous times and my issue was quickly resolved by the mechanics. More

by CHRYSTYNEMOLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2020 -

Brickell Mazda responded

Thank you for your business and this review, Chrysty. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 07, 2020

Amazing service. The dealership is very clean and I felt safe going in person as well as leaving my vehicle to be serviced. Quick & efficient! More

by SANCH12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan, Eros, Tony & Team
Oct 08, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that Mario, Dylan, Eros, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 06, 2020

Awful paint job on a new car! I had to tell them what needed to be fixed, poor quality, returned the car dirty inside and out. sprayed paint on adjacent pieces to the only panel to be painted, A warran More

by ALEJANDRO_MIRANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Brickell Mazda responded

Alejandro, thank you for bringing this problem to our attention. We’d love to learn more about it and help you further. Please call our customer service. Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 05, 2020

Impeccable servicio de Luis, me llamo cuando llego el carro al dealer y me regreso el carro súper rapido. Me gusto mucho el pick up service y me dejaron el carro súper limpio More

by SFERRER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 05, 2020 -

Brickell Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 05, 2020

Luis me ayudo lo mas rapido posible, el servicio fue excellente me contesto todo mis preguntas y me ayudo con un recall que tenia mi auto More

by DANIELRGIANNOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Oct 05, 2020 -

Brickell Mazda responded

We are very happy, Daniel, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 05, 2020

I was very very satisfied with the service and the help from Luis P and Michel P both great workers and an asset to Brickell Mazda More

by Dadsride64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Pelaez / Michel Pedrianes
Oct 06, 2020 -

Brickell Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis and Michel met your expectations. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 04, 2020

Excellent service.. everything was very smooth. Luis kept me updated throughout the process and was very nice and professional. Will return here for my next service. More

by hroslyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Oct 04, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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