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Brickell Mazda - Service Center

Miami, FL

4.7
1,118 Reviews

1,118 Reviews of Brickell Mazda - Service Center

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November 09, 2020

I was able to make an appointment for the next day. They picked up my car, they dropped it off home once done. They cleaned it also. They were no waits, no delays and good communication. The only minor thi More

by ATorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros
November 06, 2020

Buen servicio de parte de Luis es muy excelente y fue muy bueno conmigo, lo recomiendo a cuál quiera que va a venir a Brickell Mazda More

by MLANDANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
October 31, 2020

Luis P. made everything extremely easy and simple. A perfect example of a textbook hard worker. Made me feel like family from the moment I walked in. 10/10 would recommend anyone to work with him. THANK More

by GuilianoWright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez
October 29, 2020

My maintenance visit went well. When I arrived I was immediately attended to. My car was ready within an hour and a half, including a car wash and vacuuming. I am pleased with the service rendered. More

by Boogie Oogie Oogie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
October 29, 2020

Came in for preventative service, process was quick and efficient and Luis was an absolute delight to work with! Will definitely be coming back in the future More

by Michael.mastodon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P.
October 28, 2020

Luis Pelaez was a pleasure to work with! He is a diligent worker and I couldn’t have asked for a better experience! Thank you! More

by CRUZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez
October 25, 2020

Great job by Louis in the service department, very good job on the recent service of my vehicle I look forward to coming back again. The pick up service is a great feature during these times More

by VIV77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
Oct 25, 2020 -

Brickell Mazda responded

It's great to hear that Louis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 22, 2020

Jeanette Rodrigues my sales rep is great, dealer is great, everybody has same focus the customer services. I recommend this dealer for sales, services and parts. More

by ANTONIO.MARINELLI79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Rodriguez
Oct 25, 2020 -

Brickell Mazda responded

Thank you, Antonio, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeannette and the rest of our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 21, 2020

Luis Pelaez Is the reason why I continue to service my vehicle at Brickell Mazda. He is always updating me on my vehicle and trying to get me out as soon as possible I truly appreciate him and his team. More

by Sigarslyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez
Oct 21, 2020 -

Brickell Mazda responded

Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 21, 2020

Fiorella at Brickell Mazda was amazing . She was not too pushy , she made us feel very comfortable and the process was much easier with her . She was very informative friendly and profesional , definitely t More

by LUISVIVAS2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiorella
Oct 22, 2020 -

Brickell Mazda responded

We appreciate your business, Luis, and our team looks forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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