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Brickell Mazda - Service Center

Miami, FL

4.7
1,118 Reviews

1,118 Reviews of Brickell Mazda - Service Center

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March 16, 2021

The service advisor Eros was polite, friendly and very knowledgeable. Took the time to check and explain what I needed without being pushy.Great job More

by bianca626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erios
March 15, 2021

Everyone I have dealt with there has always been great to deal with and very professional. My service advisor Eros is great.I recently purchased a new Mazda and the whole experience was fast and easy More

by KEVINAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros Cruz,Hector Jimenez
March 09, 2021

Eros Cruz was and always is a wonderful person to deal with. Taking great care of communication when my car is being serviced. I will be back. More

by VANESSAO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
March 07, 2021

Great and fast service. Even though I didn’t have an appointment they were able to do service on my car plus they wash it for free. At the end they gave me a discount. They are all nice and friendly. More

by Ashley Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
March 05, 2021

Excellent work!Mr. Eros Cruz went out of his way in Excellent work! Mr. Eros Cruz went out of his way in order to take care of my vehicle problems. He is a great asset to Brickell Mazda More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
March 04, 2021

No haggle process- quick, courteous, and with a car wash too! I did not feel any pressure while bringing my car here. Will definitely be back. Thanks again! More

by nakita_knudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidy sosa
March 01, 2021

Excellent customer service despite technology issues (I had scheduled the pick up + delivery service online a few times before getting it right). I do like the text notifications about the status of the v More

by Giovannoni.sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidy was great!
March 01, 2021

Team had great communication throughout the whole process and treated me amazing. Would Definitely recommend to any friend of family. Best Mazda dealership in town. More

by williamzuluaga23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2021

Luis Pelaez (or was it Mario?) was the service advisor who helped me from beginning to end. His professionalism, courtesy, and patience stood out above the rest. I hope he gets promoted -- he deserves it! More

by SABCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Fantastic service with a smile, my service advisor Luis was delish, he made my service visit quick and efficient. pricing was great and competitive. 10/10 service will be back. More

by DYLANMUNOZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis P
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