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Brickell Mazda - Service Center

Miami, FL

4.7
1,084 Reviews

1,084 Reviews of Brickell Mazda - Service Center

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July 27, 2023

Victor is knowledgeable and very professional. Very happy with his service on my last visit and previous visits before that. More

by ALIBAT3750
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Everything goes well🇧🇷🇧🇷🇧🇷🇧🇷🇧🇷🙏🏻🍀🍀🍀🍀🍀🍀🏵🏵🌈🌈theres nothing to complain. Happy because my car was cleaned and thank you for all More

by CSCHEIDEMANTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Great prompt service. Honest recommendations on what is needed. Eros is.a great representative. Having Alto taking me to and from work to get my car is a bonus. More

by jrosenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

The personal and service is perfect,my favorite dealer,love everything .desde que entras el recibimiento es el mejor,en la parte de servicio el sr Victor siempre está dispuesto a ayudar y aclararme More

by IYANIFA9825
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Velazco
July 22, 2023

Eros was super helpful and reliable. Thank you and looking forward to next service. Gracias More

by JCCANALES08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Juan is the best! Always so professional and efficient. Thank you Brickell Mazda for always taking care of my CX-5. More

by mycparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Very friendly and helpful service. I was treated in a very respectful manner, which is more than I can say for the other dealerships I have been to. More

by NAOMI.SUZUKI001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My-Ling
July 19, 2023

I don't know what to say this time around with the service center having moved to Mazda. The service wasn't as warm as it usually has been for me. I guess with the relocation, there's a little in betw More

by DLUXELIVING305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Brickell Mazda responded

Thank you very much for your feedback. . We are sorry to hear about what happened during your more recently visit our service department. Customer satisfaction is always essential to us, and we will continue to adjust our processes to provide a quality service and the highest levels of customer satisfaction.

July 19, 2023

Amazing service, awesome place. My advisor Victor was diligent and efficient, he answered and explained clearly and carefully all I asked. More

by Yraliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Amazing service. Loved every part of my lease purchasing process. Thank you, guys, for your great support. Thank you to Briyith from the sales department for her top- More

by ERIKDAVID13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyith (Sales Dept) Oliver (Financial)
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