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Brickell Mazda - Service Center

Miami, FL

4.7
1,105 Reviews

1,105 Reviews of Brickell Mazda - Service Center

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December 03, 2024

This is a good dealer. Good service. Very happy with the service provided. Dealership is clean and representatives are friendly. More

by jfm.19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Muy responsable, la atención esmerada y profesional, el Sr Cruz un excelente prestador de Servicios, amable, confiable y siempre con las respuestas que necesitaba More

by DAYANETH3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Victor has been so helpful the last few years. I really trust him and would not want any other service guy working with me. Thanks for being so patient and kind!! More

by IBENDITTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great customer service and very professional on every step of the process. Definitely taking my car next time. More

by PATRICIA.UGALDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

He was attentive throughout all the process. He responded quickly and with options. He made sure I had the resources to make it back to the dealership by providing with a Lyft. After picking up More

by E_GGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi Alvarez *****
November 22, 2024

Easy to make an appointment. Service advisors understood my needs for this service due to time and not miles. Understood and made the adjustments for correct service. Thank you More

by MWONG226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Víctor is great and is always helpful. Uber service was a bonus too. I’m very happy with the service provided by them. Language barriers make the videos the service team sends of the vehic More

by Customer
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Average or below average dealership. Very poor listening capacity and knowledge of their products. I had to correct them multiple times in what color combos and trims and engine specs co More

by DAVIDINHO001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

The service was okay; I appreciated their effort, but the language barrier affected understanding and comprehension. It would also be beneficial to diversify the staff to serve a broader clientele better. More

by Sadie
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jo
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Víctor is always quick and knowledgeable. My experience bringing the car to service is always pleasant. Victor takes his time answering any questions, he is very profesional and a pleasure to More

by Mini1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.