Brickell Mazda - Service Center

I have no complain on the service provided. However, Mazda has become extremely expensive with prices that are certainly off market. I was quoted over $200 to change the cabin filter and engine However, Mazda has become extremely expensive with prices that are certainly off market. I was quoted over $200 to change the cabin filter and engine filter when this is something that can be done in 15 minutes and the filters are close to $15 each. I already bought both on amazon and changed them using youtube videos. If Mazda would have provided a reasonable quote (no more than $100 for both) I would have changed it. The technician had already removed them and showed me how dirty they were so he had to put them back. In other words he did the same work he would be doing and now you have a customer who will not take his car for service to the Mazda and potentially not buy a Mazda again (this is my third Mazda). More

Juan Cil at Brickell Mazda continues to be the best service advisor I’ve ever had. Anyone can be good one day, but he’s responsive time and time again. Brickell Mazda has a very positive atmosphere fro service advisor I’ve ever had. Anyone can be good one day, but he’s responsive time and time again. Brickell Mazda has a very positive atmosphere from the minute you walk in until you leave. More

Everything was good. Juan answered all my questions and made the process so much easier. Juan answered all my questions and made the process so much easier. More

I think the service took longer that what I expected to just change one tire. It took about 2 hours since I checked in. I mis sedes coffee… in Ocean Mazda they have coffee and water available for their cus just change one tire. It took about 2 hours since I checked in. I mis sedes coffee… in Ocean Mazda they have coffee and water available for their customers. I also think that was expensive. More

The service was very professional and cordial. I will definitely come for service again. Thx I will definitely come for service again. Thx More

Victor is my guy I always go to him is the best always positive, welcoming and helpful the best!!! positive, welcoming and helpful the best!!! More

The service staff were friendly, courteous and attentive. Thank you Eros for the painfree and seemless experience. Thank you Eros for the painfree and seemless experience. More

Eros is so attentive! I have been servicing my car for years now and it is always a great experience. I have been servicing my car for years now and it is always a great experience. More

Excelente servicio, personal muy amable a la Hora de llegada, y además el servicio es súper rápido llegada, y además el servicio es súper rápido More

Excelente atención e información, los recomiendo cien por ciento, muy agradecidos a todos, estamos muy feliz con el Mazda CX5 que compramos, gracias 🙂 ciento, muy agradecidos a todos, estamos muy feliz con el Mazda CX5 que compramos, gracias 🙂 More