Brickell Mazda - Service Center

great very friendly staff, got my car back in the time it was promised to me, Manny was very helpful I will recommend the service department to my friends very friendly staff, got my car back in the time it was promised to me, Manny was very helpful I will recommend the service department to my friends More

Very bad experience I have since two months ago and it is no working properly. I have sent several emails and calls to the the employees of the dealer and nobody is helpi I have since two months ago and it is no working properly. I have sent several emails and calls to the the employees of the dealer and nobody is helping, I would never recommend to anyone to go this dealer. More

Very good Thank you for the friendly customer service from the beginning with booking an appointment and until the end with the follow up if everything went wel Thank you for the friendly customer service from the beginning with booking an appointment and until the end with the follow up if everything went well. More

Excellent service I dropped my car off for some work on my brakes. Brickell Mazda made sure I had a ride to work and picked me up when the car was ready. I dropped my car off for some work on my brakes. Brickell Mazda made sure I had a ride to work and picked me up when the car was ready. More

Brickell Mazda doesn't respect your car or personal property I left my car at Brickell Mazda fresh out of the car wash for a simple tire change and alignment so inside and out my car was immaculate!!! What I got I left my car at Brickell Mazda fresh out of the car wash for a simple tire change and alignment so inside and out my car was immaculate!!! What I got back was a car with the plastic drivers floor mat pushed off to the side dirt and sand all over the factory mat (as if they didn't see the plastic mat there) foot prints on the factory mat door jam and what appears the technicians foot frints on the door itself as if holding the door open with his dirty shoes...my seat adjusted to a different position and the radio tunned to a station I don't listen to or programmed on my car. I feel a tremendous disrespect towards me and my property!!! My car's brand new and have to use this dealer to service my vehicle but if I could I wouldn't go there at all!!! My service advisor Tony is always awesome and ultra proffesional! I did reach out to dealer and all they offered was a car detail....I declined but did appreciate it however that's not the point...the point is that this dealership learns to teach the staff that the cars they're servicing don't belong to them and that they should treat them as they'd treat theirs! More

Excellent, warm, sincere and very very satisfied The customer experience from the service manager and mechanic was outstanding. Those 2 men are superb..they are a great asset to the Brickell family The customer experience from the service manager and mechanic was outstanding. Those 2 men are superb..they are a great asset to the Brickell family More

Service Manager Takes Charge Julio, the service manager, did a fantastic job of renewing my faith in the service department. He quickly and decisively corrected a misunderstandin Julio, the service manager, did a fantastic job of renewing my faith in the service department. He quickly and decisively corrected a misunderstanding that resulted in a significant time savings. More

Friendly staff They are very customer oriented and very knowledgeable about the brand, I was offer a complimentary water and coffee...the facility is clean and cozy They are very customer oriented and very knowledgeable about the brand, I was offer a complimentary water and coffee...the facility is clean and cozy . More

Basic 10,000 mile service I paid for 3 years oil change when leasing car. No record on contract 2nd time! No follow up with either service agent! Please make sure the contract I paid for 3 years oil change when leasing car. No record on contract 2nd time! No follow up with either service agent! Please make sure the contract is in my file and call me when complete! More