Brickell Mazda - Service Center

Super Efficient and Friendly! Anthony has been my service person for awhile now at Brickell Motors. He is very efficient and friendly...no nonsense and gets things done well. He Anthony has been my service person for awhile now at Brickell Motors. He is very efficient and friendly...no nonsense and gets things done well. He also communicates well and in a timely fashion. I am a happy, satisfied Brickell Motors customer! More

Very good service. Very kind welcome and knowledgeable. Very fast service and well done job by friendly people. Drop off service was also helpful and reliable. I will Very kind welcome and knowledgeable. Very fast service and well done job by friendly people. Drop off service was also helpful and reliable. I will recommend Brickell Mazda service Department very much. More

Smooth and trouble-less experience. I liked it a lot, no waiting time, very polite and efficient representatives, the address the problems (if any) and tell you what your car is getting I liked it a lot, no waiting time, very polite and efficient representatives, the address the problems (if any) and tell you what your car is getting done. Offer uber ride both ways and beverages. I'll definitely come back to service my car there. More

Disorganized Was called that my car was done so I left work to go pick it up and ended up spending an extra hour waiting for them to bring the car around because Was called that my car was done so I left work to go pick it up and ended up spending an extra hour waiting for them to bring the car around because it was apparently blocked by other cars and they couldn’t find it. More

Fast, Attentive Service Went into Brickell Motors Mazda service center for a rocket arm recall. I made an appointment two weeks prior. I arrived a few minutes before my appoi Went into Brickell Motors Mazda service center for a rocket arm recall. I made an appointment two weeks prior. I arrived a few minutes before my appointment. They quickly took me in, did the paperwork and gave me an estimated time of about 1.5 hours for service to be completed. At about and hour and 15 minutes I got a notification that my car was ready to be picked up. Aside from taking care of problem they also vacuumed and washed my car, which was a nice bonus. I’m happy with the service and timelines. More

Service teview I am very happy with the courtesy and communication I experienced. However I do not like having to be coached by this program to have a certain number I am very happy with the courtesy and communication I experienced. However I do not like having to be coached by this program to have a certain number of words in my review. I just won’t do one next time More

World class service Awesome customer service, great knowledge of Mazda products. Fast service, comfortable waiting room. Great follow up during the visit. Nice touch that Awesome customer service, great knowledge of Mazda products. Fast service, comfortable waiting room. Great follow up during the visit. Nice touch that my vehicle was washed and vacuumed. Highly recommend this place for service. More

Good customer service Great customer service and prices. Fast service and very friendly. I would recommend to get a better place as waiting room. The lift option is great Great customer service and prices. Fast service and very friendly. I would recommend to get a better place as waiting room. The lift option is great too. More

Take too long Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick Appt was set at 1 pm . I arrived at 1240pm. I waited 1 hr setting area to do the paperwork. Meanwhile, my car was the .8th in line for service. I pick up my car after 5pm. Poor customer service I was ignore by the entire staffing for 1 hr until I started complaining. More

Excelent service. Service performed was done on time and professionally by mechanics. Service Advisor, Eros Cruz took care of everything and kept me informed of on-goin Service performed was done on time and professionally by mechanics. Service Advisor, Eros Cruz took care of everything and kept me informed of on-going work and updates. More