Brickell Mazda - Service Center

Great I recieved a great costumer service, Richard was super nice, I can say that he does a good job, these have been the best costumer service experience I recieved a great costumer service, Richard was super nice, I can say that he does a good job, these have been the best costumer service experience that I have had at this location. More

Great Experience They did a good job repairing my car. Eros Cruz helped me a lot. I’m thankful that their prices are reasonable and their work is good. Coffee and Lyft They did a good job repairing my car. Eros Cruz helped me a lot. I’m thankful that their prices are reasonable and their work is good. Coffee and Lyft rides are a definite plus. More

Customer Service was terrible Terrible service from the workers present. I had to speak to a manager just to get help with my vehicle. They had me waiting for 2 hours and lied abou Terrible service from the workers present. I had to speak to a manager just to get help with my vehicle. They had me waiting for 2 hours and lied about documents that they said I signed when I did not. Never returning! More

Maintenance Service was great, I have been going there for my entire lease and its been so easy. I am given a ride to work and back, and just a very good experien Service was great, I have been going there for my entire lease and its been so easy. I am given a ride to work and back, and just a very good experience, highly recommend. More

Great serviced attention On time, very courteous, and effective service. I appreciate the thorough explanation of what was done to the car. Very personable people and always f On time, very courteous, and effective service. I appreciate the thorough explanation of what was done to the car. Very personable people and always feel welcomed by everyone. Thanks to Luis and whole service team. More

Maintenance light on My service attendant was rude and very sarcastic as if it was my fault the lights weren’t reset a month again when I took my car in for maintenance. My service attendant was rude and very sarcastic as if it was my fault the lights weren’t reset a month again when I took my car in for maintenance. My maintenance light kept on coming on and I had just taken it in for regular maintenance a month before. He was the same attendant I had. Eros is very rude. More

Brickell Mazda Service I received a kind service from Luis P. Everything was done as I requested. The service was preformed on time and with excellent results.I would defi I received a kind service from Luis P. Everything was done as I requested. The service was preformed on time and with excellent results.I would definitely come back again More

TONY is the best! Tony was very professional. He sent me updates on my car and was just very impressed with the overall service I received from him. You should be pro Tony was very professional. He sent me updates on my car and was just very impressed with the overall service I received from him. You should be proud that you have such a great employee that represents your company so well and professionally. More

Brickell Mazda Service Center Very conscious of a clients time. Same day reservation and service. Despite having promise that services would be free, when I purchased the car, the Very conscious of a clients time. Same day reservation and service. Despite having promise that services would be free, when I purchased the car, the excellent service took out the negative spin of that empty promise. More

Timely service, user friendly It was easy to book the appt online, and check in was simple once our advisor was ready. We appreciated the complimentary Lyft, as well as the option It was easy to book the appt online, and check in was simple once our advisor was ready. We appreciated the complimentary Lyft, as well as the option to text throughout service. We were told 2 hrs and it was right on time. However, we were told that it would be washed and vacuumed and it wasn’t. Other than that, the repair was for a recall so we assume all was taken care of as planned. Our advisor was friendly but it was not a warm welcome when you walked in the door for the other staff. No one really directed us for where to go or what to do. More