Brickell Mazda - Service Center

Excellent service Overall great experience. Eros was very attentive and professional. He provided me with all the information I requested. I barely had to wait a couple Overall great experience. Eros was very attentive and professional. He provided me with all the information I requested. I barely had to wait a couple of minutes to be attended. More

great the service was excellent. all the persons were very nice, friendly and helpfully. The place was clean and very well organized. I think that two ho the service was excellent. all the persons were very nice, friendly and helpfully. The place was clean and very well organized. I think that two hours to complete all services is a little bit excessive. In general, customer services are very good. More

First time service since purchase The service given by Richard B. was impeccable. He advised and explained what service was needed to continue to maintain vehicle. A Lyft car was prov The service given by Richard B. was impeccable. He advised and explained what service was needed to continue to maintain vehicle. A Lyft car was provided after dropping off and when it was time for pickup. Additionally, he was personable and friendly. Highly recommend purchasing a vehicle from Brickell Mazda, as well as, using their service department to maintain the life of your vehicle. More

Battery Luis Paenz and Julio are the best. Very professionals both of them Very quickly , they explain me everything, they help me out of time of his wor Luis Paenz and Julio are the best. Very professionals both of them Very quickly , they explain me everything, they help me out of time of his work ( Luis ) aún issue that I had Then Julio help always with a smile. More

Great service They took care of me from the moment i parked my car. It didn’t take too long either, and any questions I had were answered. They took care of me from the moment i parked my car. It didn’t take too long either, and any questions I had were answered. More

Took good care of me Brought car in for routine maintenance. Provided Lyft service to and from work. Work was completed in timely fashion. Did not have to wait much. Pleas Brought car in for routine maintenance. Provided Lyft service to and from work. Work was completed in timely fashion. Did not have to wait much. Pleasant staff. Eros Cruz did a great job. More

No title. The manager was especially helpful, but the others without exception showed competence and professionalism. Everyone helped. I was impressed.I will The manager was especially helpful, but the others without exception showed competence and professionalism. Everyone helped. I was impressed.I will come again. Ed Erwin More

Not great. When I got there nobody seems ready to take on the job. Everybody was relaxed and chatting and didn't even turn to try to help. When somebody finally When I got there nobody seems ready to take on the job. Everybody was relaxed and chatting and didn't even turn to try to help. When somebody finally helped me he was not enthusiastic or helpful but rather seemed angry. When I went to pick up my car there was something wrong with it which was on the paper but the manager couldn't seem to explain it to me and the guy who looked at my car had left which would have been fine if he would have looped in the manager so he could explain it to me. That has been the case for 2 visits now. Oh and this time, the car was wasn't working. More

Arrived early but had to wait I arrived an hour early due to having to host a conference call. I was greeted promptly and given a clipboard to sign in on. I sat down and set up my I arrived an hour early due to having to host a conference call. I was greeted promptly and given a clipboard to sign in on. I sat down and set up my laptop for my conference call. Since I was early and started a call, I wasn't too concerned when I was not brought in to meet with a service advisor right away. However, when an hour passed and my original appointment time passed, I went into the office to see how much longer. Come to find out, my name had already been highlighted and there was no plan for anyone to come to meet with me. If I had not gone in, I would probably have been waiting until the shop closed. There was some back and forth about who crossed off my name. Apparently one of the younger service advisors was supposed to help me, so he may have been the one who crossed my name off the list, but he said he didn't. More

Fantastic service as always. This dealership always goes above and beyond in providing me with the optimal car service. They are the to ensure I leave happy and have my car functu This dealership always goes above and beyond in providing me with the optimal car service. They are the to ensure I leave happy and have my car functuoning at its best. More