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Brickell Mazda - Service Center

Miami, FL

4.7
1,172 Reviews

1,172 Reviews of Brickell Mazda - Service Center

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May 20, 2020

One of the most professional and attentive teams I have even dealt with. Second to none. Management’s commitment to quality service shows through the Team. Thanks a lot ! More

by efakhouri
Recommend Dealer
Yes
Employees Worked With
Eros, Tony, Chris
May 21, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 20, 2020

Brickell Mazda is always there for me. I trust their team and I’m grateful for their reliable service. Eros is always attentive to my needs and provides fantastic customer service More

by Netoalmanza
Recommend Dealer
Yes
Employees Worked With
Eros
May 21, 2020 -

Brickell Mazda responded

It's great to hear that Eros and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 19, 2020

Eros is like no service provider I've ever met. He communicates better than most people I know and tells me everything I need to know to make a decision. He is kind and thorough and organized and alwa More

by Philadelphiaeditor
Recommend Dealer
Yes
Employees Worked With
Eros
May 19, 2020 -

Brickell Mazda responded

Thanks for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 19, 2020

Service was done on time and was kept updated on the services done. Will continue to use their services again. Eros was very friendly and professional! More

by Nataliam
Recommend Dealer
Yes
Employees Worked With
Eros
May 20, 2020 -

Brickell Mazda responded

Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad Eros was able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 18, 2020

Eros went beyond his duty. Let me know what my car needed, explained everything. It was great working with him! He cares for his customers. More

by Ricardo Leal
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
May 18, 2020 -

Brickell Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Mazda. Please don't hesitate to reach out if you need anything else. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 18, 2020

I will like to thank Eros for his assistance. Very attentive and polite. Super friendly. Driver that picked it up was nice as well the driver that gave it back. More

by Senad
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros Cruz
May 18, 2020 -

Brickell Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 18, 2020

Me gusta Brickell Mazda pk su atención a los clientes es buenísima, son muy amables y atentos además de muy buenos profesionales, graciassssss por toda su atencion More

by JOSEFINA19571
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hansel
May 18, 2020 -

Brickell Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 18, 2020

Great Service Richard and Juan were nice. It's the second time Richard has helped me and both were excellent. He explained details to me . Pleasant and nice. He off More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard and Juan (He received me early in the morning)
May 19, 2020 -

Brickell Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Mazda. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 15, 2020

As always, Eros, the service advisor, was great. He took the time to explain the additional items recommended after inspection in detail, and made sure that all my questions and concerns were addressed full More

by rolitak
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eroz Cruz (service advisor)
May 16, 2020 -

Brickell Mazda responded

We are very happy Eros consistently provides you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Bustillo, GM richard.bustillo@brickellmotors.com

May 15, 2020

excellent attention, very professional people and willing to collaborate. always looking to improve. keep working on the prevention of covid still missing a little.!!! Thanks More

by andrespch1
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Brickell Mazda responded

Hello, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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