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1,115 Reviews of Brickell Mazda - Service Center
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March 10, 2020
TOTALLY SATISFIED FRIENDLY STAFF THAT HELP GUIDE YOU THRU THE PROCESS AND ARE ATTENTIVE TO YOUR NEEDS AND EXPECTATIONS. ALL THE ISSUES I HAD WITH THE CAR WERE RESOLVED FRIENDLY STAFF THAT HELP GUIDE YOU THRU THE PROCESS AND ARE ATTENTIVE TO YOUR NEEDS AND EXPECTATIONS. ALL THE ISSUES I HAD WITH THE CAR WERE RESOLVED TO MY SATISFACTION. More
by ESANTIAGO5
Verified CustomerEmployees Worked With
March 06, 2020
Individual Character Makes a lot of Difference Been to t place a couple of times. My recent experience was the best so far. Kudos to Eros for the good service. Need more people like him. Been to t place a couple of times. My recent experience was the best so far. Kudos to Eros for the good service. Need more people like him. More
by NS
Employees Worked With
Eros
March 03, 2020
Great communication! From scheduling my appointment to dropping and picking up my car, the communication was thorough and helpful the entire process. The transportation wa From scheduling my appointment to dropping and picking up my car, the communication was thorough and helpful the entire process. The transportation was a huge help considering I was working during the day when this all took place. I didnt have to sit there and wait or pay for transportation back and forth. More
by CASSANDRA517
Employees Worked With
Luis Pelaez
March 02, 2020
Excellent Very good. I recommend it. I like Mazda. Do not ask so many questions. I am satisfied with service received. Thank you for asking. Thanks Very good. I recommend it. I like Mazda. Do not ask so many questions. I am satisfied with service received. Thank you for asking. Thanks More
by GMRCN
Employees Worked With
March 02, 2020
Easy and seamless service. Having the Lyft service provided for my return after the drop off of my Mazda CX-5 made the process of having my car serviced very easy.. Having the Lyft service provided for my return after the drop off of my Mazda CX-5 made the process of having my car serviced very easy.. More
by tbrunt
Employees Worked With
Richard
February 29, 2020
Richard was very helpful and informative. He helped me out with a key that wasn’t working, he showed me sunbit. I able to apply and now I can pay it low for 12 months out with a key that wasn’t working, he showed me sunbit. I able to apply and now I can pay it low for 12 months More
by ALLANWINDER30
Employees Worked With
Richard
February 26, 2020
Routine Service Visit This is the best dealership service department that I have ever dealt with. My service advisor, Eros Cruz, was totally professional and meticulous in This is the best dealership service department that I have ever dealt with. My service advisor, Eros Cruz, was totally professional and meticulous in the details. He treated me like a special customer, probably the way he treats all his clients. But everything went very well with the service and they even fixed a little issue with my windshield washer fluid at no charge. I would highly recommend this team to service your vehicle. More
by dllamberti
Employees Worked With
Eros Cruz
February 21, 2020
Loved the service, Eros definitely made sure that my car was getting the best attention and service. I felt that he really cared about customer service and the value of the brand of Mazda Brickell. I feel c was getting the best attention and service. I felt that he really cared about customer service and the value of the brand of Mazda Brickell. I feel comfortable going there knowing my car is in the best hands. More
by Korin Sutton
February 20, 2020
It was a great experience. It was my first oil change to my Mazda. Luis was very helpful. He send me to Brickell City Center and brought me back on Lyft. Service was excellent! He also invited me a coffee. my Mazda. Luis was very helpful. He send me to Brickell City Center and brought me back on Lyft. Service was excellent! He also invited me a coffee. Thank you Luis! More
by JAMC13
Employees Worked With
Luis
February 18, 2020
Wonderful customer service! From the minute you drive up, everyone is helpful. You also receive very personalized customer service. They are also very mindful of your time. My car is always ready when th up, everyone is helpful. You also receive very personalized customer service. They are also very mindful of your time. My car is always ready when they say it will be. No extra time waiting! More
by terirobiou
Employees Worked With
Eros Cruz is absolutely wonderful
