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1,169 Reviews of Brickell Mazda - Service Center
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June 24, 2025
Horrible service. Bait and switch dealership. I would go elsewhere. Not customer friendly. Didn’t even mention the deficiencies after the service. Bait and switch dealership. I would go elsewhere. Not customer friendly. Didn’t even mention the deficiencies after the service. More
by Brickell king
Verified Customer
June 24, 2025
Horrible service. Bait and switch dealership. I would go elsewhere. Not customer friendly. Didn’t even mention the deficiencies after the service. Bait and switch dealership. I would go elsewhere. Not customer friendly. Didn’t even mention the deficiencies after the service. More
by Brickell king
June 20, 2025
I am very grateful for the service and the solution that Mr. Victor gave me. He always answered me, guided me, and helped me. I felt like I was calling my home. He was always attentive, very professional, a Mr. Victor gave me. He always answered me, guided me, and helped me. I felt like I was calling my home. He was always attentive, very professional, and at the same time very humane with the problem. 10 stars. More
by GLORIA
Employees Worked With
June 19, 2025
Unfortunately, I had a bad experience with the financier who helped me. The process wasn't explained properly. If it weren't for the salesman and the girl who served me at the front, I wouldn't have taken t who helped me. The process wasn't explained properly. If it weren't for the salesman and the girl who served me at the front, I wouldn't have taken the car. On the other hand, the customer service in the cafeteria area is unacceptable. They showed no interest or courtesy to the customer. I ordered a coffee, they made it horribly, and when they gave it to me, they didn't even look at me; they just held out their hand with the coffee. I know how a customer should be treated because I'm a restaurant owner. I hope this can help make management pay attention. More
by Hector Hurtado
Employees Worked With
Mr Jorge Amore
June 18, 2025
Very disappointed with the my last experience. I’m not bringing my car back here. When I brought it in for a standard inspection the recommendations made no sense. Feels like they just wanted to u I’m not bringing my car back here. When I brought it in for a standard inspection the recommendations made no sense. Feels like they just wanted to upsell me. The worst part is that the cabin cooling system stopped working mysteriously right after the service. How is this possible if it was working properly fine when I left it? I had to go through the trouble of taking the car elsewhere to get it fixed. Again, really bad experience. More
by Rigel.Montiel
Employees Worked With
June 16, 2025
Great service as usual! Excellent communication, awesome customer service and efficient pick ip and delivery! Excellent communication, awesome customer service and efficient pick ip and delivery! More
by STEFI2210
June 15, 2025
Victor is always friendly and knowledgeable . I am glad he is my advisor! Thanks Victor for your superb service. I am glad he is my advisor! Thanks Victor for your superb service. More
by KARENVERONICA10
Employees Worked With
June 15, 2025
Sales force answered all my questions. Dealership gave me a selection of cars to test drive. I’m happy with my choice and finance terms. there follow for service is on track. Dealership gave me a selection of cars to test drive. I’m happy with my choice and finance terms. there follow for service is on track. More
by MARTI4EDU
