Brickell Mazda

THINKING OF TAKING LEGAL ACTIONS You guys sold me a car with a open recall “which is illegal,” one after market key with no keyless entry “ come to find out that’s piss poor service o You guys sold me a car with a open recall “which is illegal,” one after market key with no keyless entry “ come to find out that’s piss poor service on you guys,” The car battery had to be replaced two weeks after buying the car “ you never considered checking the battery before selling me the car “, I complained about the tires being bald so you went ahead and replaced the tires for new ones and in doing so you broke the tire censors. So I bring the car back to you guys for the censor you tell me the car is still under factory warranty and to take it to a Toyota dealer. Which was not true because the censor was broken and covered under wear and tear. And that’s where I discovered the issue regarding the recall. At this point I’m beyond frustrated!!!! More

Friendly place to buy a car Mazda brickell offers a good service and provide good information about purchasing options. Carlos was very helpful explaining the pros and cons of b Mazda brickell offers a good service and provide good information about purchasing options. Carlos was very helpful explaining the pros and cons of buying vs leasing. I really appreciated that. More

Basic 10,000 mile service I paid for 3 years oil change when leasing car. No record on contract 2nd time! No follow up with either service agent! Please make sure the contract I paid for 3 years oil change when leasing car. No record on contract 2nd time! No follow up with either service agent! Please make sure the contract is in my file and call me when complete! More

Wonderful experience It was a pleasure purchasing my car at Brickell Mazda. A wonderful experience from beginning to end. Brandon was very friendly and was able to make th It was a pleasure purchasing my car at Brickell Mazda. A wonderful experience from beginning to end. Brandon was very friendly and was able to make the deal run very smoothly. Five stars all the way! More

Pleasant Experience After having visited at least half a dozen other car places I decided to check out this Mazda dealership. I was greeted and attended to by Aimee Tase. After having visited at least half a dozen other car places I decided to check out this Mazda dealership. I was greeted and attended to by Aimee Tase. She was very pleasant, patient, attentive. She worked hard so that I’d be happy with both the price and the vehicle of my liking. Even after the purchase was concluded she has followed up a couple of times to make sure everything is going well and I’m happy with my new car. I would recommend this dealership and most especially saleswoman Aimee Tase. More

Quality, From Start to Finish I had another great experience with the Service Dept @ Brickell Mazda. Aaron got me scheduled and was even excited to see my car ( 97 Miata) and Ton I had another great experience with the Service Dept @ Brickell Mazda. Aaron got me scheduled and was even excited to see my car ( 97 Miata) and Tony took care of my service needs quickly, accurately and for less than we initially discussed. Tony and Aaron are great guys and we chatted for a while as I waited for my car. They were even kind enough to share their colada with me! These two will take care of you and your car, stop by and see them for your service needs! I must say that there is another dealer closer to where I live but I will take the drive to Brickell because the customer service here is WORTH IT!! Great job guys! Did I mention they washed my car too? More

Experience and quality ! A young group, trained and always ready to help make the process to buy a fast and simple vehicle. Good sales team and managers. Very modern place. A young group, trained and always ready to help make the process to buy a fast and simple vehicle. Good sales team and managers. Very modern place. More

Mazda 6 Muy contenta con mi nuevo carro, gracias a mi vendedor Christopher Mora, Fue muy útil ayudándome a escoger . Fue fácil salir manejando. Gracias . Para Muy contenta con mi nuevo carro, gracias a mi vendedor Christopher Mora, Fue muy útil ayudándome a escoger . Fue fácil salir manejando. Gracias . Para la proxima escogeré el mismo vendedor . Fue todo un éxito More

Muy contenta Súper satisfecha con mi nuevo Mazda gracias a Christopher mora todo salió como el me explico y como yo esperaba muy contenta recomiendo a este dealer Súper satisfecha con mi nuevo Mazda gracias a Christopher mora todo salió como el me explico y como yo esperaba muy contenta recomiendo a este dealer y más a este vendedor More

Not Good The car is four stars, the dealership zero - that averages to two stars. I bought a special edition Mazda and had to pay list price. I ordered the c The car is four stars, the dealership zero - that averages to two stars. I bought a special edition Mazda and had to pay list price. I ordered the car online directly from Mazda so I knew that the dealership wouldn't work on the price. But the transaction managed to get worse. The dealership appointed a salesman to help me when the car arrived. He was useless. He showed me the car on Saturday and we made arrangements for me to pick it up on Monday. It wasn't ready (more on this later). I traded in a 2013 Honda. They told me that the most the wholesalers would give for the car was $9,500. I told the salesman, Harvey Johnson, repeatedly that the car was worth at least $10,000 wholesale. He said he would fight for it but actually didn't do anything and was extremely unresponsive on the topic because he knew I was buying the car regardless of the trade. Serendipitously, I was at the dealership signing papers when the wholesaler walked in. He didn't know who I was. He asked for the used car manager and as they walked by I heard him say that he brought the $10,500 for the 2013 Honda that was sitting outside the door. I brought this up to Harvey Johnson again and he stood there with a stupid look on his face. On top of all of that, I had to pay $995 pre-delivery charge. Well, the car was not clean and the tank was not full. The salesman had to hurry down to the gas station to fill it up while I sat in the dealership for another 20 minutes. The car is great. The buying experience was horrible. Being a good citizen is doing the right thing when no one is looking. This dealership doesn't do that. More