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Brickell Mazda

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,861 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,861 reviews

October 23, 2024

Before I made purchase official, I told My-Ling it needs new brakes. She said they could help me out with that, so I purchased the car. Weeks later, she is not ignoring all my attempts to contact her, leavi More

by JMETZGER215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
My-Ling Parra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Brickell Mazda responded

Thank you for bringing this to our attention. We're sorry to hear about your experience and any inconvenience this has caused. We’ve reached out to our Pre-Owned Director, and they are not aware of this issue. We would like to invite you to visit us so we can personally review and resolve the matter. Your satisfaction is important to us, and we’re committed to making this right. Please reach out directly or stop by at your earliest convenience. RML

October 22, 2024

Excelente trato en el servicio y muy agradecida por sus atenciones siempre que me toca visitar Mazda Brickell More

by LUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 22, 2024

Great service as always . Thank you all for the great experience ad taking care car More

by CAROLAARCILA1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Brickell Mazda responded

Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience with us. If there’s anything else we can assist you with, feel free to reach out. We look forward to seeing you again! RML

October 21, 2024

Everything always goes smoothly and fast. It's easy to make appointment and get it immediately. More

by TANLO222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Brickell Mazda responded

We're delighted to hear that everything goes smoothly and quickly for you, and that scheduling appointments is easy and efficient. We look forward to continuing to provide you with excellent service! RML

October 19, 2024

There was very poor service at every level of the transaction. I felt like they weren’t interested in selling us a car at all, and I didn’t even care about the price. They completely dropped the ba More

by MEBERM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Jo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Brickell Mazda responded

Thank you for sharing your feedback. We apologize if your experience did not meet expectations. At the moment, we do not have specific residuals or special lease rates available, which has impacted our ability to provide an accurate lease quote. The information we currently have is for retail purchases, and this was shared with you during your visit. We are committed to providing you with an honest and accurate quote as soon as we receive the necessary lease details. Please note, CX-50 Hybrids are still in production. We appreciate your patience and understanding. RML

October 19, 2024

Buen servicio al cliente, la atención fue muy rápida y eficiente, siempre con los mejores More

by JOHABAUTISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Brickell Mazda responded

¡Muchas gracias por tu reseña! Nos alegra saber que recibió un servicio rápido y eficiente. Siempre nos esforzamos por brindar lo mejor a nuestros clientes, y es un placer saber que tu experiencia fue positiva. ¡Le esperamos nuevamente! RML

October 18, 2024

I felt really good, they were professional at all the time. The seller Lilibeth was very kind and she showed me everything about the car that I was buying. More

by JOHN AVILA
Recommend Dealer
Yes
Employees Worked With
Lilibeth Yero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Brickell Mazda responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Lilibeth made your experience enjoyable and guided you through every detail of your car purchase. Your satisfaction means everything to us, and we can't wait to assist you again in the future! RML

October 18, 2024

They are really professional and provide prompt service. This is my first car and I'm glad I picked Mazda! More

by BERILDOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Brickell Mazda responded

Thank you for your fantastic review! We’re thrilled to hear that your first car-buying experience with us was a great one. We're proud to provide prompt and professional service, and we’re so glad you chose Mazda. Welcome to the Brickell family! RML

October 15, 2024

From purchase to maintenance this is the dealership to purchase your Mazda. During sale My-Ling was very king and patient plus amazing deal on gorgeous vehicle. This dealership has online appointment syst More

by Miss305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
My-Ling Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi in financing was very nice and his assistant
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Oct 15, 2024 -

Brickell Mazda responded

Thank you so much for your detailed feedback! We're thrilled to hear that from purchase to maintenance, you've had a great experience with us. Eros, and the rest of the team truly appreciate your kind words. We’re glad that our online appointment system and renovated waiting area have added convenience to your visits. It’s wonderful to know that you’ve enjoyed every part of the process, including our café and the financing department. We look forward to continuing to serve you for years to come! RML

October 15, 2024

Fue una buena experiencia, me gusta mucho el trato de los trabajadores, en este caso muy agradecido especialmente con la atención de Víctor Leyva que fue la persona que me atendió, gracias More

by RJAYMEJIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Brickell Mazda responded

Muchas gracias por tu reseña! Nos alegra saber que tuviste una buena experiencia y que Víctor Leyva te brindó una atención especial. Valoramos mucho sus palabras y esperamos poder seguir atendiéndole con el mismo nivel de servicio en el futuro.

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