2,517 Reviews of Brickell Honda - Service Center
Horrible experience I have a 2023 car under guarantee they charge $300 for something that it was not necessary and today they charged me again only to look my car $200. Not consideration towards the clie they charge $300 for something that it was not necessary and today they charged me again only to look my car $200. Not consideration towards the clients. Not only you are going to loose a client I am going to make this public. More
I'm not sure they did anything to the car. I took it for a balance and rotation, the tech told me that they don't do that under a new car policy but after talking to him he agreed. They took t I took it for a balance and rotation, the tech told me that they don't do that under a new car policy but after talking to him he agreed. They took the car about 1.5 hours later they come back and tell the car is done. I took, still felt some the issue, but also noticed that the lug lock was in the same place. Also the rear tire had a nail in it, I figured they would notice it, but the tire was in the same place with the nail still there. If you do a balance and rotation, you would see the nail and notify the customer, so that's why I think they didn't do anything. More
It was a very nice experience, from the moment I got out of my car, they meet me really fast and took my car away, the guy that helped me order me a Lyft and in less than 2 hours my car was ready! of my car, they meet me really fast and took my car away, the guy that helped me order me a Lyft and in less than 2 hours my car was ready! More
Excellent service! ! I’ve been with Brickell Honda for many years and they have always treated me like family ! I’ve been with Brickell Honda for many years and they have always treated me like family More
Samuel is great to work with when I take my vehicle in for service. I sat and spoke to Susana about some options I may have in the future, while I waited for the service and she was also fantastic to spea for service. I sat and spoke to Susana about some options I may have in the future, while I waited for the service and she was also fantastic to speak with. Thank you. More
My wife went to get an oil change and to get a tire repair or replaced. They took the car for the whole day and never Got The oil change or tire replaced after the whole day. Miguel did told me that th repair or replaced. They took the car for the whole day and never Got The oil change or tire replaced after the whole day. Miguel did told me that they were gonna call us later in the evenin to let us know if the tire came in, never called us. So I went to pick up the car notice that they never change the oil. Miguel said that they did change the oil but forgot to reset the Maintenance Alert Which is still shows that it hasn't been reset. It's at 5%. I just feel that it's unnecessary all the running around and nothing getting done More
Quick and easy service. Went in for my car service it was a very easy step, I was offered the drop off option which is very convenient. Went in for my car service it was a very easy step, I was offered the drop off option which is very convenient. More
6 hours waiting in the store and I had an appointment. All Miguel's customer were the last people to be taken care off. He told me that it would be between 3 to 4 hours. All Miguel's customer were the last people to be taken care off. He told me that it would be between 3 to 4 hours. More