2,507 Reviews of Brickell Honda - Service Center
I felt like I was being taking advantage of financially and that the bill was being inflated. There seemed to be a lack of transparency. I do not trust the staff there. Will not be returning and that the bill was being inflated. There seemed to be a lack of transparency. I do not trust the staff there. Will not be returning More
Samantha was the first who meet me in Services for oil change and rotation, very nice attention from her, guide me to take a lift to home and when my car was ready she request another lift to pick me at h change and rotation, very nice attention from her, guide me to take a lift to home and when my car was ready she request another lift to pick me at home to get my car done. Thank you very much Samantha . I recommend 100% Brickel Honda for everyone to needs a new car or service department as well. More
I am very happy with the excellent service they provide. I recommend them 100%. Excellent I recommend them 100%. Excellent More
The service gentleman I don’t remember his name was professional and friendly. Delivered on all points. The rest was, well could use Improvements. The lift driver and no car wash as other dealerships professional and friendly. Delivered on all points. The rest was, well could use Improvements. The lift driver and no car wash as other dealerships I have encountered. More
Good and quick service. But still the team didn't change my windshield water nozzle and is not working properly. Maybe next time. But still the team didn't change my windshield water nozzle and is not working properly. Maybe next time. More
I drop off my card on my appt time 7:45am I call the dealer since 10am trying to speak to the advisor he never pick up the call. He finally called me at 12:15 to let me know the car was ready. Terrible dealer since 10am trying to speak to the advisor he never pick up the call. He finally called me at 12:15 to let me know the car was ready. Terrible service More
I arrived to get my car back from a service, and I found it parked at the corner of the street, right beneath a “NO PARKING” sign, where other cars had to do a tight turn to get into the street. I talked to it parked at the corner of the street, right beneath a “NO PARKING” sign, where other cars had to do a tight turn to get into the street. I talked to the valet who kept saying “but I’ll bring it to you”. I said that I might get a ticket and he shrugged and said “then we’ll pay for it.” I left and he kept my receipt. I texted the service person I was dealing with to get a copy, and he never replied. When I complained earlier, he simply said “my car is also parked on the street.” More
My oil change and recall items were professionally done in record time. Thank you Brickell Honda. By the way I LOVE watching your sales men walking around dressed to utter perfection!! in record time. Thank you Brickell Honda. By the way I LOVE watching your sales men walking around dressed to utter perfection!! More
Edgar has been an absolute joy to work with. David thank you also for your assistance David thank you also for your assistance More