Brickell Honda - Service Center

Service Excellent service! Thanks to Richard Jaimot for the help and the great customer service. They always tell me the honest time and I appreciate that, I Excellent service! Thanks to Richard Jaimot for the help and the great customer service. They always tell me the honest time and I appreciate that, I don’t waste my time waiting. More

Oil Change I am amazed by the wonderful staff. They did a 27 point inspection as well to see if my car is running fine. I had forgotten to pass by to do some per I am amazed by the wonderful staff. They did a 27 point inspection as well to see if my car is running fine. I had forgotten to pass by to do some perform recalls, and they did it. More

This is why I am loyal to Brickell Honda The service Dept at Brickell Honda is the reason I have been loyal for 15 years. They are always efficient, honest and courteous! I am loyal forever! The service Dept at Brickell Honda is the reason I have been loyal for 15 years. They are always efficient, honest and courteous! I am loyal forever! More

Great attention. Quick service. Quick service. Attentive. They confirmed my appointment. The service advisor was informative. He made sure to order the part needed. Called when it wa Quick service. Attentive. They confirmed my appointment. The service advisor was informative. He made sure to order the part needed. Called when it was available and scheduled my next appointment. More

Got me a red light ticket! We traded in a car and leased a new car through them. By law they were supposed to remove and destroy my tags. They did not, instead someone from this We traded in a car and leased a new car through them. By law they were supposed to remove and destroy my tags. They did not, instead someone from this dealership drove around getting red light tickets! I will never do business with him again!!! More

Sales person Jorge Frometa My wife and I went into Brickell Honda to purchase a vehicle and Jorge showed us a used 2016 yukon. My wife feel in love with the vehicle but wanted My wife and I went into Brickell Honda to purchase a vehicle and Jorge showed us a used 2016 yukon. My wife feel in love with the vehicle but wanted a new one and Jorge kindly walked us across the street to Brickell GMC and showed us a 2018 Yukon which my wife and I were so informed by Jorge about the vehicle. That we purchased it that night. Jorge went above and beyond and hands down the best salesperson we ever meet. Excellent customer service!! More

Trash customer service Won't be servicing my Honda or buying from here anymore. Expensive, inconvenient times and terrible customer service. This is already my second negati Won't be servicing my Honda or buying from here anymore. Expensive, inconvenient times and terrible customer service. This is already my second negative experience. More

MEDICATION MISSING AFTER SERVICE APT CONSUMER WARNING!! My medication was missing after taking my car for an oil change. Service team including Robert Schickman and Bill (service directo CONSUMER WARNING!! My medication was missing after taking my car for an oil change. Service team including Robert Schickman and Bill (service director) were more concerned about what calling the cops would do for business than investigating who took the medication. I quote Bill as saying "there is no way I'm calling the cops over this and that is the only way I can get my employees to turn over their pockets." Nothing was offered or done by the dealership. DO NOT LEAVE YOUR CAR with them un supervised! IM ALSO PATIENTLY WAITING TO RECEIVE MY GENERAL MOTORS SERVICE SURVEY - WHICH I HAVEN'T RECEIVED YET A WEEK LATER. More

Lying about having a flat tire. I took my car for oil change 10,000 miles 3rd oil change. I was called shortly after dropping car and I was told that I had a nail in my front right I took my car for oil change 10,000 miles 3rd oil change. I was called shortly after dropping car and I was told that I had a nail in my front right tire and because of nail location, the tire could not be fixed. It will cost $178 including tire rotation. I decided to take car elsewhere I became worried for my safety and took the next day off from work to replace tire. There was nothing wrong with my tire I did not even have a nail in tire. They not only tried to get my money they made me waste my time by intimidation. I became suspicious when recommended tire change repairs were not noted on my final bill. I was also told that my engine filter was dirty which I replaced $60 I wonder if it was really dirty with 10,000 miles in the car, and AC Filter $90.00 was also dirty but I decided not to change and again no filter change recommendations noted on my bill. This Dealer Service can not be trusted. Please be careful. More