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2,507 Reviews of Brickell Honda - Service Center
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March 22, 2019
Lack of trustworthiness I bought a new certified used Honda. Within a week I started getting alerts in the car and both car key had no batteries to operate car. I complained I bought a new certified used Honda. Within a week I started getting alerts in the car and both car key had no batteries to operate car. I complained and took car to service center where supposedly they fix the computer and the tire alert and changed the batteries in the keys. Two (2) weeks later the car’s alert system went off again. I took car back tonhinda dealer where they admitted that lost probably they just dismissed the computer alert and just put air in the tires and let me go. Plus Hans the manager was very dismisses and very uncustomer service oriented he was too busy doing inventory to deal with a client. More
by AGHonda2017
Verified CustomerEmployees Worked With
Hans Amargos , Manuel Rodriguez
March 19, 2019
Thank you Customer service is was amazing. I came in for a service on my vehicle and Samuel Vidal was great with questuons and was very attentive. Customer service is was amazing. I came in for a service on my vehicle and Samuel Vidal was great with questuons and was very attentive. More
by Elena.pjiron
Employees Worked With
Samuel Vidal
March 18, 2019
Service Great service very helpful communicative. Everything was done promptly and very nice people. Sam was great. This review is very long and I don’t want Great service very helpful communicative. Everything was done promptly and very nice people. Sam was great. This review is very long and I don’t want to write anymore More
by Eddie.teijeiro
Employees Worked With
Sam
March 18, 2019
Regular service Service rep is great. Service performed timely and well. I like the dealership because of friendly polite nice people. I would recommend to others reg Service rep is great. Service performed timely and well. I like the dealership because of friendly polite nice people. I would recommend to others regularly. More
by SWHUDSON0
Employees Worked With
Izzy Molina
March 18, 2019
Awesome and Efficient! Brought vehicle in for service and was greeted right away. Service rep John assisted with service request and asked if I would wait on vehicle. I wait Brought vehicle in for service and was greeted right away. Service rep John assisted with service request and asked if I would wait on vehicle. I waited for my vehicle and was pleasantly surprised with how fast my honda was ready to go. Would definitely recommend Brickell Honda as preferred location. Great service great Team. More
by JVBULLS
Employees Worked With
John, Susan Santana
March 17, 2019
Transmission Fluid Prices are too high for routine maintenance but the service was good. I would like to see these maintenance costs explained to customers up front whe Prices are too high for routine maintenance but the service was good. I would like to see these maintenance costs explained to customers up front when they purchase the vehicle. More
by PHILLIPSVALERIE
Employees Worked With
March 16, 2019
Amazing!!! Amazing experience with the amazing people ever. I really loved them. I have been using Brickell Honda for many years both to purchase and service my Amazing experience with the amazing people ever. I really loved them. I have been using Brickell Honda for many years both to purchase and service my vehicles More
by RaynR
Employees Worked With
Hans Amargos
March 15, 2019
eas fast and good Reminder phone call got me to set up appt. Great service at set-up, drove up car received immediately, service done promptly and I was not my wy. A gr Reminder phone call got me to set up appt. Great service at set-up, drove up car received immediately, service done promptly and I was not my wy. A great experience. More
by frazwife
Employees Worked With
Pedro Vila
March 14, 2019
Top Notch Service! The Brickell Honda service dept staff provided excellent customer service. Sam Vidal was extremely knowledgeable and made sure that my car was properl The Brickell Honda service dept staff provided excellent customer service. Sam Vidal was extremely knowledgeable and made sure that my car was properly serviced and cleaned. Thanks Sam! My service experience was awesome and I would highly recommend Brickell Honda! More
by ladylaw33
Employees Worked With
Samuel Vidal
March 14, 2019
Izzy and his team were a delight Usually it takes longer for an oil change but I was in and out in 30 minutes. Izzy and his staff were so helpful. He informed me of something my car n Usually it takes longer for an oil change but I was in and out in 30 minutes. Izzy and his staff were so helpful. He informed me of something my car needed done but stated it can be done later with no pressure great service More
by YARIXEL
Employees Worked With
Izzy Molina
