Brickell Honda - Service Center

The service advisor needs to go back to high school and learn proper customer service skills and attention retention.. I felt like I was talking to a wall the whole time, and didn’t understand that I w learn proper customer service skills and attention retention.. I felt like I was talking to a wall the whole time, and didn’t understand that I was there to do an oil change, I waited 1.5 hours and my car handnt been touched at all.. terrible. And he even gave me an attitude when he learned of his mistake, was unapologetic Don’t think I’m coming back to this dealership More

Brickell Honda has friendly, knowledgeable, effective service minded personnel who are there to support you routinely and especially when you need it most! service minded personnel who are there to support you routinely and especially when you need it most! More

Muy buena atención y rápido para hacer el trabajo gracias por el apoyo que se mantenga asi por el apoyo que se mantenga asi More

The best services, gladly i was attended by Isaac Cohen and Jose A Shiuk. They guide to the whole process and i left the dealer very happy with my purchase and Jose A Shiuk. They guide to the whole process and i left the dealer very happy with my purchase More

They broke my car during maintenance and they don't want to answer for it. to answer for it. More

Me gusta atención pero esperaba tener otro auto no estoy a gusto con el que tengo espero poderlo reefinanciar a gusto con el que tengo espero poderlo reefinanciar More

Very convenient coming in after my night shift to get service. My advisor was great and I was out under 1.5 hrs so it was amazing! I kinda was hoping they do a quick wash/vacuum but it was ok. I was stil service. My advisor was great and I was out under 1.5 hrs so it was amazing! I kinda was hoping they do a quick wash/vacuum but it was ok. I was still happy. More

Jorge Morales was an outstanding salesman. He was polite, knowledgable and respectful. We spent many hours test driving used to new cars and he helped us find what we needed! This was our thir He was polite, knowledgable and respectful. We spent many hours test driving used to new cars and he helped us find what we needed! This was our third day going to numerous dealers and felt at ease with Jorge. His boss Mr. Steve Medina was also very honest and personable. Everyone in this dealership was polite and not pushy! What a great experience with no buyers remorse! Thank you Jorge and the whole team at Brickell! Keep up the good positive experience! More

My tech was amazing. Hope he helps me again next time. He made my visit short and hassle free. Hope he helps me again next time. He made my visit short and hassle free. More

Estoy muy agradecida por toda la ayuda que me brindaron, principalmente con el señor miguel. El fue muy compresivo, me escuchó y me ayudo a buscar la mejor opcion para mi. principalmente con el señor miguel. El fue muy compresivo, me escuchó y me ayudo a buscar la mejor opcion para mi. More