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Brickell Honda - Service Center

Miami, FL

4.1
2,512 Reviews

2,512 Reviews of Brickell Honda - Service Center

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October 12, 2019

Personnel My Accord is almost four years old. Sam has done the intake for me several times and very efficiently. I get a checkup once a year. I only drive the More

by MAURICE..R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal, Service Advisor
October 09, 2019

excellent professionalism by Samuel vidal at Brickell honda great customer service. my appointment by on time everything was great that's why visit Brickell h More

by JUANRSARMIENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
samuel vidal
October 09, 2019

Helpful and Timely Jesus and his team were able to help us figure out what was wrong with the car and find a solution for another issue that came up and get our car back More

by Jesse R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Valladares
October 09, 2019

27 hours to change two tires? Unreal. Dropped my car off at noon on Monday for a scheduled appointment for a tire change. After waiting 3 hours, they inform me that i actually need More

by GIULIA2565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos in service department
Oct 09, 2019 -

Brickell Honda responded

GIULIA2565 - Thank you for taking the time to share about your experience, I would love to get some more information to see how we can improve our processes to ensure this does not happen. I would also like to see if there is something I can do to remedy the situation. Jason Graciano General Manager Brickell Honda 917.378.5142 Jason.Graciano@brickellmotors.com

October 09, 2019

Best place in town I use to take my car to Braman Honda on coral way but my niece recommended me to Brickell Honda (Sam Vidal) I’m completely satisfied with the service, More

by LOURDESGARCIA786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
October 04, 2019

Excellent service I was taken right away just before opening and 40 minutes before my appointment. Service fully completed in 45 minutes, everything was perfect. Many t More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus, Valladares
October 03, 2019

Fast, Friendly, Affordable. This dealership opens early, so that I can resolve my issues 1st thing in the AM. The staff has always been friendly and informative. My last visit wa More

by A_f_156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Carta, Jorge Caso
October 02, 2019

Mi servicio en Brickel Honda La atencion fue muy esmerada y muy profesional. Sali complacido y satisfecho. Cada vez que voy salgo con la misma imoresion. Los exorto a que cintinue More

by YOYOLOPEZ1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yonien Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Merida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDUARDO FERNANDEZ EL CHE, Manny Cortes, David Munoz, Jorge Carta, Lazara Chang
October 02, 2019

30,000 service The best service I have ever had is always st Brickell Honda. The team is consistently amazing. The even took excellent care of my old Corolla far a More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Carballo, Izzy. For years. Carlos Leal first time and all guys and lady in front plus driver who takes me to work
October 01, 2019

Bad management of situation This is the fourth time i go get my oil change and it was supposed to be included and it’s always been a problem cause they try to charge me. And ever More

by Kenier1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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